Garland Robinson

Alex in service was very helpful. I came in for 6 month check up and deluxe wash on my new 4Runner. Happy with service! Will be back! I came in for 6 month check up and deluxe wash on my new 4Runner. Happy with service! Will be back! More

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I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tactic. I had a great experience with Finance and Service Department. After driving the vehicle from Toyota I am still learning the trucks different Features. Since Both my wife and I are handicap features for this model could have been offered As secure Side Steps. I still enjoyed the people at the facility and will be back again. More

by LJHAMMONS Verified Customer Verified Customer

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Eli Rodriguez was GREAT! Explained my services and recommendations. He even worked with me on pricing! Explained my services and recommendations. He even worked with me on pricing! More

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Very good dealership I was very satisfied with everything and the staff is very professional and they are very nice people I enjoyed working with them and the staff is very professional and they are very nice people I enjoyed working with them More

by SUSAN8528 Verified Customer Verified Customer

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I recently had the pleasure of working with Eli Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process. Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle. What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate. When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands. Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for More

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Mariah is OK. She is doing her job,not happy with Shattenkirk,s at all She is doing her job,not happy with Shattenkirk,s at all More

by AWB0 Verified Customer Verified Customer

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Great service! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! More

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He was very nice and caring and I really appreciated everything he did for us everything he did for us More

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Excellent job on all accounts. Staff great when Brooke was busy. Always wash my van Staff great when Brooke was busy. Always wash my van More

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All of the customer service staff, from the person who greets you and finds out what services you need, to the cashier at the end of the transaction, are friendly, professional, and knowledgeable. Also t greets you and finds out what services you need, to the cashier at the end of the transaction, are friendly, professional, and knowledgeable. Also the service was done in a timely manner, and I was kept informed each step of the way. I'm so glad I bought my car here! More

by JONES76048 Verified Customer Verified Customer

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