Gardner Civil | Page 2

I had gone to 4 other places and could not get a car loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here.... loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here.... More

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Working with Gardner was a pleasure. He was extremely helpful on my first day with explanations. I picked up my car the next day and everything was ready to go and Gardner explained all the interior. helpful on my first day with explanations. I picked up my car the next day and everything was ready to go and Gardner explained all the interior. More

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Had a very nice experience dealing with Gardner at Springfield Hyundai a couple of days ago, that resulted in me getting my first ever brand new car( a Hyundai Kona Night edition). No pressure - reall Springfield Hyundai a couple of days ago, that resulted in me getting my first ever brand new car( a Hyundai Kona Night edition). No pressure - really pleasant interaction. Gardner answered any and all questions and doubts, all with a smile on his face. Plenty of jokes, straight forward("all cards on the table") process, no hassle. I only have positives things to say about Gardner. More

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I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment More

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Tuscan I must admit my father did most of the leg work in regards to going and talking to Gardner and setting up my deal. However when I did meet Gardner he I must admit my father did most of the leg work in regards to going and talking to Gardner and setting up my deal. However when I did meet Gardner he directed his attention to my wants and needs as far as what I wanted in my vehicle. He was very accommodating and personable and made this process a breeze. Gardner took the time to thoroughly go through all of the settings and gadget setups of my new Tuscan. As far as the car goes I love it. It is exactly what I wanted. I even had an aftermarket sunroof installed and you would NEVER KNOW it was aftermarket. Seamlessly done. The turn around for the install was only a few days and they were even generous enough to even give me a loaner. From start to finish my father ( who has never owned or even considered a Hyundai ) and I were extremely impressed and blown away by the standard Hyundai sets for their vehicles and their service. More

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Great personal service Valerie Toto was very warm on the phone making me feel well cared for. I then talked to Gardner Civil who arranged for Uber ride to showroom the foll Valerie Toto was very warm on the phone making me feel well cared for. I then talked to Gardner Civil who arranged for Uber ride to showroom the following morning. I happily left with a 2016 Hyundai Accent. Thank you for your help and service. More

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Got me what I wanted I had the pleasure of working with Joe D'Ambrosio who is very knowledgeable not only about Hyundai vehicles, but cars in general. He took the time to I had the pleasure of working with Joe D'Ambrosio who is very knowledgeable not only about Hyundai vehicles, but cars in general. He took the time to explain the different types of engines and transmissions which I appreciated. When I inquired about a particular color that wasn't in stock, Joe and the team at Springfield worked diligently to get me what I wanted. Thank you!! More

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Great Experience and No Pressure, Just Honest Numbers Gardner was helpful and direct, and was very efficient with my time. He was honest and but also pointed out what I needed to know. I would/will go bac Gardner was helpful and direct, and was very efficient with my time. He was honest and but also pointed out what I needed to know. I would/will go back to him in 3 years when I do another lease. The entire staff was nice, and besides a normal 0 or 1 there, the haggling/back and forth was minimal. I was extremely happy and my salesperson was the main reason. More

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well done Overall great job with my experience. Car was ready to go in great shape. Dealership was friendly. Gardner was extremely professional. Would send Overall great job with my experience. Car was ready to go in great shape. Dealership was friendly. Gardner was extremely professional. Would send friends and family. More

by jvolpone Verified Customer Verified Customer

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I Took a Chance. I took a chance after noticing several cars in my neighborhood were purchased from Springfield Hyundai. I was amazed by the professionalism of Gardner I took a chance after noticing several cars in my neighborhood were purchased from Springfield Hyundai. I was amazed by the professionalism of Gardner Civil who walked me through the entire car buying process. I did not intend to purchase a car ( I was just looking but secretly wanted a new car). Gardner was superb! He did not pressure me at all and assisted me with exploring options available to me. I mentioned a car I saw online I was interested in and he found it despite my failure to write down the VIN number. Gardner was able to obtain financing for me and worked within my budget! The whole process was less than 3 hours...Gardner even showed me how to connect my prepaid cell phone to the blue tooth feature in the car.. More

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