They get you in the door with huge discounts advertised,
but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the sam
but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the same or worse than other dealerships. The salesperson made it seem like there would be no problem removing the ~$4000 in dealer added on fees, but when it came time to do the deal, the sales manager said they had no room to negotiate at all. When I complained to the manager of the dealership, he finally offered to take some small amount off if I could prove I was a Costco member. We left and told them not to contact me until they could meet the price I agreed on with the salesperson. They called me two days later with the same price they offered that I walked out on. We held out until they took some additional money off and decided to go through with the purchase because they had the color we wanted.
We waited two hours from the time the deal was agreed on until we were able to get into the financing office. When we finally took delivery of the vehicle, the children they have working in the service department had smeared some garbage "ceramic" coating all over the car that looked terrible, and they scratched the xxxx out of it in the process.
More
by CardinaleWay is Dishonest
Efficient, knowledgeable, prompt service clean facility.
Comfortable waiting area. I will use your dealership again thank you
Comfortable waiting area. I will use your dealership again thank you
More
by rodscrivener
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
CardinaleWay Mazda Peoria responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing CardinaleWay Mazda Peoria.
CardinaleWay Mazda Peoria Mgmt Team
Don’t ever use this dealership, they have no integrity
and lie always. Had an appointment for a vehicle that they sold the day before. Instead of calling and letting me know they still wanted me to come i
and lie always. Had an appointment for a vehicle that they sold the day before. Instead of calling and letting me know they still wanted me to come in as if they still had the vehicle to try and put me in something totally different. xxxx idiots
More
by Blackwell436
Mar 29, 2026 -
CardinaleWay Mazda Peoria responded
Hi Martinez,
Thank you for your recent feedback here at CardinaleWay Mazda At Peoria. We strive to provide an exceptional experience for all our customers. I’m very sorry to hear you were unhappy. Please know that your feedback is important to us and will be used to improve the customer experience at our store.
Sincerely,
Customer Care Support
623-889-5950
The service was excellent !
The staff was professional, friendly and courteous ! They brought me tacos 🌮 for lunch while I waited patiently !
The staff was professional, friendly and courteous ! They brought me tacos 🌮 for lunch while I waited patiently !
More
by farrowshalom
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2026 -
CardinaleWay Mazda Peoria responded
We appreciate you sharing your excellent service experience. It’s great that our team treated you professionally and served tacos while your Mazda CX-30 was being serviced. Thank you, Friendemic.
CardinaleWay Mazda Peoria Mgmt Team
The service department staff are helpful and personable.
The waiting room is a comfortable place to relax while car is worked on.
The waiting room is a comfortable place to relax while car is worked on.
More
by jeanne.ellertson
Service Price Transparency
Other Employees Tagged:
George
Mar 18, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for the five-star rating. We’re glad our Mazda service team provided friendly support and that the lounge offered a relaxing spot while your Miata was in the shop.
Friendemic
CardinaleWay Mazda Peoria Mgmt Team
Great experience from the beginning to the end.
I will definitely purchase again when needed.
I will definitely purchase again when needed.
More
by BATESARMORY1
Verified Customer
Verified Customer
Mar 15, 2026 -
CardinaleWay Mazda Peoria responded
It’s fantastic to know your experience was seamless from start to finish. We appreciate your trust in us and look forward to assisting you again when you’re ready for another Lucid Air.
Brian Hall, GM
George was excellent to work with.
Very personable and explained everything very well. Greatly appreciate the help.
Very personable and explained everything very well. Greatly appreciate the help.
More
by davewierschke2
Service Price Transparency
Other Employees Tagged:
George
Mar 13, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for sharing your positive experience with our service department. We’re glad our team made the process personable and clear while working on your Mazda CX-50. We appreciate you choosing us and look forward to assisting you again.
CardinaleWay Mazda Peoria Mgmt Team
My contact has been with Stan Morton a very knowledgeable
service consultant. He explains everything very clearly.
service consultant. He explains everything very clearly.
More
by Ron gaidos
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2026 -
CardinaleWay Mazda Peoria responded
We appreciate you noting how clearly our service consultant explained everything. It’s great to know we could assist with your Mazda, and we look forward to helping you again. Thanks, Friendemic.
CardinaleWay Mazda Peoria Mgmt Team
This dealer is very friendly and professional awesome
waiting room I would recommend this dealership
waiting room I would recommend this dealership
More
by RANDY284
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
CardinaleWay Mazda Peoria responded
Delighted to hear you found our team welcoming and professional and that our waiting area met your needs. We appreciate your recommendation and are grateful you chose us for service on your Mazda.
CardinaleWay Mazda Peoria Mgmt Team
The Cardinale Way service package was explained.
The price is competitive and I appreciate that they send coupons.
The price is competitive and I appreciate that they send coupons.
More
by Jrruiz120962
Service Price Transparency
Feb 14, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for mentioning the clear explanation of our Mazda service package. It’s great to know the pricing met your expectations and the coupons were helpful. We look forward to keeping your Mazda6 running smoothly.
Friendemic
CardinaleWay Mazda Peoria Mgmt Team
Dealer Reviews
Cars for Sale
Dealer Log In
