Fred Crass | Page 5

Best car buying experience in 40 years First time Toyota purchase was stellar with the very competent Fred Crass! Legacy Toyota offers a team of professionals who seem to strive to provide First time Toyota purchase was stellar with the very competent Fred Crass! Legacy Toyota offers a team of professionals who seem to strive to provide optimal customer satisfaction. More

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I love the people Every time I go in for service, the work is explained to me and I understand everything. If I don't understand, then the explanation is always very p Every time I go in for service, the work is explained to me and I understand everything. If I don't understand, then the explanation is always very patient sufficient. I have bought my last three cars from this dealership and won't go anywhere else. More

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First Toyota purchase First Toyota purchase.... ever.... and the guys at Legacy made it as smooth as possible. Phil introduced me to Fred Crass for the test drive. Fred was First Toyota purchase.... ever.... and the guys at Legacy made it as smooth as possible. Phil introduced me to Fred Crass for the test drive. Fred was patient with me and my questions.... and the unexpected delays in the process. I wouldn't hesitate one bit to refer friends and family to Legacy to see Fred. Joe Bolognese was the guy I spent time with while I signed my life away (LOL) - we had a great conversation! He's great! Overall it was a great experience. I highly recommend. More

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Buyer opinion The over all buying experience was among the best I ever had.Fred accommodated my wishes very nicely.Chuck in service answered all my what if,service, The over all buying experience was among the best I ever had.Fred accommodated my wishes very nicely.Chuck in service answered all my what if,service, questions and helped my decision. I would recommend friends and family to buy here. More

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Awesome Experience! I recently purchased a 2014 Tacoma and I absolutely love it. Fred sold me the truck and he was great and so helpful in making sure my needs/wants were I recently purchased a 2014 Tacoma and I absolutely love it. Fred sold me the truck and he was great and so helpful in making sure my needs/wants were met and following up with anything I needed. Vinne also helped with the purchasing process and he was beyond helpful as well . Everyone was so nice and did what they could to help me out. I would recommend Legacy Toyota to anyone who is looking for a dealership to purchase a vehicle. Thanks so much! More

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I originally spoke to Ellis Borden. He spent the time with me to discuss the Truck and options I was looking for. Very Helpful. I came back the next week and Ellis was busy with another customer so he re with me to discuss the Truck and options I was looking for. Very Helpful. I came back the next week and Ellis was busy with another customer so he referred me to Fred. Fred was excellent, very knowledgeable and helpful. A pleasure to work with. Erik Shipley was also very helpful and a pleasure to work with. These three individual are a true asset to your company. However there was one individual we dealt with that totally angered me when he tried to pull something over on me. Had it not been for Erik taking over I would have walked out without any regrets. Unfortunately, I do not remember this particular Finance representatives name but Erik can tell you who he is. We were negotiating price and terms. I told the first finance guy I wanted to be $450 per month. I told him I would go to $455. He went away and came back told me we had a deal, shook hands etc... What he didn't tell us was he had increased the length of the loan by 3 months. I was insulted to think your finance guy would think I was that stupid not catch this or object. In essence I was lied to. I wish I remembered this guys name. Ask Eric or Fred I'm sure the can tell you who it was. More

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Fred Crass is top notch. I wouldnt want to deal with anyone else. I would recommend him anyone that is looking to buy a new vehicle with you company. Excellent service all the way around. anyone else. I would recommend him anyone that is looking to buy a new vehicle with you company. Excellent service all the way around. More

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My husband and me come to Legacy Toyota just to look at Prius, we were planning to buy one in very near future. Our sales representative, Fred Crass greeted us by the entrance, he showed us new contingent Prius, we were planning to buy one in very near future. Our sales representative, Fred Crass greeted us by the entrance, he showed us new contingent of Priuses, explained with great details the differences between various models, took us for a little ride. We negotiated good price on the model we decided to buy, we got very good financing option ( 0%!!) and happily drove home with a new Prius, though we really did not plan on doing it on that day! Fred was very good as a salesman, not pushy, very respectful of our needs. Erik Shipley was very thorough in explaining all financial aspects of our purchase. I will definitely recommend Fred Crass and Erik Shipley to anyone I know who needs new or used car. And I will come back to Legacy Toyota in the future. More

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I really appreciate this dealership working with me under my terms. I did not have hours to spend working out a deal, they did the leg work, the salesman, Fred Crass, went out of his way to assure I got exac my terms. I did not have hours to spend working out a deal, they did the leg work, the salesman, Fred Crass, went out of his way to assure I got exactly what I was looking for and showing me the fine details of my purchase. Phil Sollecito, set me up for an extremely great experience, I really admire that as so many dealerships do not. I have always appreciated the care and maintenance I receive from the dealership and will strongly recommend them in the future. More

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Fred was very knowledgeable about the different types of vehicles and their features. He was polite, accommodating and a delight to work with. I appreciate him going the extra mile to make my purchase eas vehicles and their features. He was polite, accommodating and a delight to work with. I appreciate him going the extra mile to make my purchase easy. Of course, I was in a hurry and the finance person was very well organzied and made the process as painless as possible. I appreciate his experience and polite demeanor. Both gentleman made my purchase experience a delight. More

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