Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frankie Cao
Frankie Cao at Mercedes-Benz of Coral Gables

Frankie Cao | Page 8

Service Manager

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
5.0
108 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

108 Reviews

Write a Review

108 Reviews of Frankie Cao

July 27, 2021

Dealership Rating
Employee Rating

Frankie is outstanding, he is thural with his explanations, respectful and knowledgeable. Frankie always makes sure to update me on my car status. I trust Frankie with my car services, his judgm More

by Yg260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 27, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Frankie and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 24, 2021

Dealership Rating
Employee Rating

Great service with very precise and fast analysis of my car. Thank you very much for your fast response to my problem. It got solved in a super short time 👍🏻 Franky is always a pleasure to deal with ! More

by Conrad Bon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 26, 2021

Mercedes-Benz of Coral Gables responded

It's great to hear that Frankie and the team were able to help. We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 23, 2021

Dealership Rating
Employee Rating

Excellent customer service and professionalism is clearly displayed by all staff members. Service assistant was very accommodating to my needs in light of the unanticipated delay More

by musa.luis.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 24, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Dealership Rating
Employee Rating

Exceptional service from start to finish. I will not take my vehicle anywhere else. No one is more knowledgeable and professional. Thank you Frankie. More

by mvaldes744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 08, 2021

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frankie and the team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Dealership Rating
Employee Rating

Quick response and excellent service by Frankie. Would recommend to others Was happy with the service and attention. Will come back to this dealer for my service needs More

by Delgado50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 07, 2021

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Frankie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Dealership Rating
Employee Rating

All the other service advisors I’ve had wish they had the knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does. More

by fsohail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 05, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic, five-star review with Frankie and our team. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 03, 2021

Dealership Rating
Employee Rating

Excellent service.. Frankie was so helpful I highly Excellent service.. Frankie was so helpful I highly recommend hom More

by Nangro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service

Print
Jul 03, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 02, 2021

Dealership Rating
Employee Rating

Frankie is awesome and one of the reasons I take my car there. Ask for Frankie More

by amujica88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 03, 2021

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

Dealership Rating
Employee Rating

Service advisor is great. Dealership staff was courteous and helpful. More

by tropicxray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 28, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 27, 2021

Dealership Rating
Employee Rating

Frankie Cao was terrific! Professional, knowledgeable and considerate. His product knowledge and advise on what to do with my vehicle was spot on. I would highly recommend him! More

by nel500
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Gonzalez

Print
May 28, 2021

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Frankie and our team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

1
...
7
8
9
...
11

Dealership Inventory (882 Vehicles)

used 2023 Mercedes-Benz S-Class car, priced at $71,394
2023 Mercedes-Benz S-Class
used
Black exterior
Automatic
All-wheel Drive
$71,394
View Details
used 2024 Mercedes-Benz GLE 350 car, priced at $50,944
2024 Mercedes-Benz GLE 350
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive
$50,944
View Details
used 2025 Mercedes-Benz GLE 450 car, priced at $71,426
2025 Mercedes-Benz GLE 450
used
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
$71,426
View Details
used 2024 Mercedes-Benz GLE 350 car, priced at $50,144
2024 Mercedes-Benz GLE 350
used
Black exterior
Automatic
All-wheel Drive
$50,144
View Details
used 2023 Mercedes-Benz GLE 350 car, priced at $46,984
2023 Mercedes-Benz GLE 350
used
Black exterior
Automatic
Rear-wheel Drive
$46,984
View Details
used 2023 Mercedes-Benz AMG GLS 63 car, priced at $89,344
2023 Mercedes-Benz AMG GLS 63
used
Mojave Silver Metallic exterior
Automatic
All-wheel Drive
$89,344
View Details
View All Inventory