Frank Ritzert | Page 3

Frank Ritzert was amazing to work with. Made the buying process and trading in the car real easy Made the buying process and trading in the car real easy More

by mskapetis Verified Customer Verified Customer

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We’ve had some issues with the paint on my new vehicle, and they were on it immediately to help. Our sales rep, Brooke, was amazing, and went above and beyond, along with sales manager, Frank. The servic and they were on it immediately to help. Our sales rep, Brooke, was amazing, and went above and beyond, along with sales manager, Frank. The service team communicated well, and continued to work hard to rectify the situation. More

by AMANDA.C.BANNISTER Verified Customer Verified Customer

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Purchased this vehicle in May of 2022 nothing but trouble since I have had this truck took it in for the first service last month and was given a list of things that needed to be done such as alignment which since I have had this truck took it in for the first service last month and was given a list of things that needed to be done such as alignment which was actually done in late May early June of this year and in September of this year, I was told it needs another alignment. Today it just stops accelerating totally so now I'm paying for a 30,000.00 truck with possible transmission issues among other things. so now it's just sitting in my driveway as I had to have it towed home at my expense this is really a terrible situation to be in. I tried sending the GM a message but to no avail. I make my payments on time why can't I have reliable transportation for 30,000.00. I even called the service dept but was given some other number to call. I just need to get some legal help with this peace of junk that was sold to me that they knew had problems. Worse experience ever. More

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Outstanding customer service! I loved interacting with the staff from first contact on the phone until I drove off the lot with my new car! I loved interacting with the staff from first contact on the phone until I drove off the lot with my new car! More

by abarn_9 Verified Customer Verified Customer

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I am very pleased with the great customer service I was given by Frank Ritzert after explaining my concerns about my purchase he took the worry and concern away and it's a great purchase with some of the b given by Frank Ritzert after explaining my concerns about my purchase he took the worry and concern away and it's a great purchase with some of the best customer service I have ever experienced. Thanks for your professionalism. More

by Kingranch51 Verified Customer Verified Customer

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Completely a positive experience and left with not only a great deal but advise moving forward great deal but advise moving forward More

by Brooks Verified Customer Verified Customer

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My experience was, a Clean facility, fairly Affordable. Everyone was very professional and courteous during the entire process. I did get done rather quickly, which I expected it to be drawn out much longe Everyone was very professional and courteous during the entire process. I did get done rather quickly, which I expected it to be drawn out much longer than it lasted. More

by TARALOVE117 Verified Customer Verified Customer

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My experience was great. Justin made understanding the process easy and the entire staff was friendly. Justin made understanding the process easy and the entire staff was friendly. More

by ADTHOMAS04 Verified Customer Verified Customer

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Scammers who try to con people out of money. Nissan of orange park is the biggest con dealership. Nissan of orange park is the biggest con dealership. More

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My “detailing” before delivery was made was only done on the driver’s side and the cargo area wasn’t cleaned at all. 🥴😕 Also, somehow my second key was lost between test drive and take home. 😕 I had to the driver’s side and the cargo area wasn’t cleaned at all. 🥴😕 Also, somehow my second key was lost between test drive and take home. 😕 I had to make another trip to a different dealership to get a key made. 🥴 More

by DPRIMM1 Verified Customer Verified Customer

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