Frank Lauro | Page 6

Knowledgeable service writers and technicians. I bring my cars to BB despite being only 5 minutes from Paramus MB because of the great work and service . I have been dealing with my service advisor David Tan cars to BB despite being only 5 minutes from Paramus MB because of the great work and service . I have been dealing with my service advisor David Tangen for over 10 years now. Just ordered my 3rd G-class from BB and had a very positive buying experience with Joe Herman and Frank Lauro-fair price on both new car and trade-in and receive constant updates on production and delivery scheduling. More

by wpgmb Verified Customer Verified Customer

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I have been a B.B. customer for over 10 years and must say Frank Lauro is the ultimate professional, fantastic customer service, great person! say Frank Lauro is the ultimate professional, fantastic customer service, great person! More

by STEVE@TROVAREGC.COM Verified Customer Verified Customer

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Very satisfied. Service Rep. very helpful. Dealership was efficient. Facilities were very well kept and are very attractive. A lot of space to relax while i was waiti Service Rep. very helpful. Dealership was efficient. Facilities were very well kept and are very attractive. A lot of space to relax while i was waiting. More

by BOBL80 Verified Customer Verified Customer

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best experience, hassle free A+ service! From the moment I walked in I felt right at home! Victor came over to introduce himself and welcomed me into the dealership. He listed as I explained From the moment I walked in I felt right at home! Victor came over to introduce himself and welcomed me into the dealership. He listed as I explained what I was looking for and my previous experience at other dealerships. I was then introduced to Frank who really treated me like family - going over many options and pricing. He didn't over complicate anything or push me to make a decision. I very much appreciated his consultative approach! More

by JESSICALTRUGLIA Verified Customer Verified Customer

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The four stars should be more like 3 1/2. The experience has been a series of up and down events. My salesman couldn’t have been more professional throughout the initial sale and delivery period yet when I has been a series of up and down events. My salesman couldn’t have been more professional throughout the initial sale and delivery period yet when I called due a minor problem after a week or so he never followed up. The people who prep the car missed the fact that one of the tires was mismatched and it was missing the valve cover ( the reason for this service visit). More

by FDGROSSO Verified Customer Verified Customer

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always a pleasure to deal with them This dealership has always been accommodating, courteous dependable, reliable and pleasant. My family has done business with them for almost 40 year This dealership has always been accommodating, courteous dependable, reliable and pleasant. My family has done business with them for almost 40 years, and we hope to continue to do business with them for another 40 years. More

by COLLEZIONIUOMO Verified Customer Verified Customer

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Exceptional Services Always the best 5 stars service, my visits are limited because I really don,t have problems with my car. Always feel very important when I do visit. Always the best 5 stars service, my visits are limited because I really don,t have problems with my car. Always feel very important when I do visit. More

by GBROWN12 Verified Customer Verified Customer

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Excellent, quick service! Frank was a professional and made the process pleasant. I will definitely go back and recommend friends and family to Frank and Mercedes. made the process pleasant. I will definitely go back and recommend friends and family to Frank and Mercedes. More

by AMADASANJUAN Verified Customer Verified Customer

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Great and professional service All of the staff are professional at Benzel. My car was serviced, and I was back on the road in no time at all A+ All of the staff are professional at Benzel. My car was serviced, and I was back on the road in no time at all A+ More

by DrCISTERNAS Verified Customer Verified Customer

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There’s a MB dealership closer to me but I chose Benzel-Busch even it is a bit out for its great customer care. From searching for the right vehicle to scheduling the first service, the whole experi Benzel-Busch even it is a bit out for its great customer care. From searching for the right vehicle to scheduling the first service, the whole experience has been awesome. Every one I met along the way was professional and courteous. I have an excellent experience thus far and will buy another vehicle from them again. More

by AMCC201 Verified Customer Verified Customer

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