Frank Johnson | Page 83

Customer Service Advisor was courteous responsive and knowledgeable of my auto issue. Periodically updated me while I waited for completion of my service. Keep up the Advisor was courteous responsive and knowledgeable of my auto issue. Periodically updated me while I waited for completion of my service. Keep up the good work. More

by HENRYCROSS33 Verified Customer Verified Customer

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Great service! Service was scheduled without a wait. The service advisor was friendly and helpful in fixing the issue with my Ford. I was happy that the problem was Service was scheduled without a wait. The service advisor was friendly and helpful in fixing the issue with my Ford. I was happy that the problem was under recall, and did not cost me anything. More

by ANNECJAN19 Verified Customer Verified Customer

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excellent Frank Johnson was very professional & the work was completed in a timely manner. very helpful!! I was in for a recall & they didn,t have the parts, Frank Johnson was very professional & the work was completed in a timely manner. very helpful!! I was in for a recall & they didn,t have the parts, so I will have to return again. bummer. More

by flagamer Verified Customer Verified Customer

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Awesome service I was in and out for an oil change in 45 minutes. All though I don’t think you should have a word minimum on your surveys. Some people just want to st I was in and out for an oil change in 45 minutes. All though I don’t think you should have a word minimum on your surveys. Some people just want to state the facts, short and sweet. More

by DLMANLEY01 Verified Customer Verified Customer

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Franklin Johnson Ii Frank was the best service advisor I have ever dealt with he was very knowledgeable was on top of get home and back before car was ready, GREAT JOB F Frank was the best service advisor I have ever dealt with he was very knowledgeable was on top of get home and back before car was ready, GREAT JOB Frank@ More

by JOHN.MADAFFERI Verified Customer Verified Customer

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Very helpful and solved a problem quick Frank was able to fix a repair problem that another dealer created. The mechanic did a great job, I couldn't see where the original problem was. my f1 Frank was able to fix a repair problem that another dealer created. The mechanic did a great job, I couldn't see where the original problem was. my f150 has thirty thousand miles on it and still looks new. More

by Df150 Verified Customer Verified Customer

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Took a while but nice lounge Service call took about 3 hours to replace a transmission gasket. I didn't think it would take that long but there was a nice lounge area. They did in Service call took about 3 hours to replace a transmission gasket. I didn't think it would take that long but there was a nice lounge area. They did inform me of another problem and recommended a body shop. More

by a-raven Verified Customer Verified Customer

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HONEST, AND UP FRONT. THOUGHT MY F150 MIGHT HAVE HAD A RIGHT FRONT DISK BRAKE PROBLEM, I WAS THERE FOR SYNTHETIC OIL AND FILTER CHANGE ANYWAY, SO I TOLD FRANK THAT THE DISK THOUGHT MY F150 MIGHT HAVE HAD A RIGHT FRONT DISK BRAKE PROBLEM, I WAS THERE FOR SYNTHETIC OIL AND FILTER CHANGE ANYWAY, SO I TOLD FRANK THAT THE DISK LOOKED ODD AND HE ADVISED ME OF POSSIBLE COST INVOLVED, IF INDEED THERE WAS SOMETHING AMISS, BUT AFTER HAVING IT CHECKED OUT, ALL WAS WELL. I LIKED THE "SAFETY FIRST ATTITUDE" THAT FRANK EXPRESSED. THANKS FRANK! More

by ALFRED_G_2002 Verified Customer Verified Customer

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Summery Great service and attitude by all the staff. My 1st cost for an oli change was not so great but lime I said extremely happy this time and will continu Great service and attitude by all the staff. My 1st cost for an oli change was not so great but lime I said extremely happy this time and will continue to use this service center. More

by FINDLEYRANDY Verified Customer Verified Customer

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Frank was awesome! Had a great experience. Frank was up front and honest about everything with my car. I will only make apts through him from now on! Had a great experience. Frank was up front and honest about everything with my car. I will only make apts through him from now on! More

by REBECCA11817 Verified Customer Verified Customer

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