Frank Johnson | Page 81

My go to service department Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will continue to use them for all my service needs. More

by MAWILSON59 Verified Customer Verified Customer

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Schedule problems I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called back at 11. On Tuesday I called again because I had not gotten a call back. Told still busy so I said just put the service manager on the line..,.all at once Missy was on the line scheduling it. Time 1 on Wednesday, pulled in at 12:50 to a long line got checked in at about 1:25. Waiting room no seats, got car done about 3:30. Frank service advisor said call him next time. More

by CCBARBIN Verified Customer Verified Customer

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Frank I had Frank who was in a bad mood since I walked in. There was an issue with scheduling or something which was out of my power but i still received ma I had Frank who was in a bad mood since I walked in. There was an issue with scheduling or something which was out of my power but i still received major attitude for it. He argued with a co-worker in front of me and then snatched my Keys away. I didn't have a great experience and will avoid Frank if I ever come back to New Port Richey Ford. More

by BEANYBABY33 Verified Customer Verified Customer

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Very Satisfied Port Richey Ford has completed all the maintenance on my 2013 Ford Fusion. They've always treated me very well, and kept me informed as the process go Port Richey Ford has completed all the maintenance on my 2013 Ford Fusion. They've always treated me very well, and kept me informed as the process goes along. I have nothing but High Praise for their staff and their mechanics. And I already recommend anyone that ask to buy a Ford and use Port Richey Ford service department. More

by motresa0547 Verified Customer Verified Customer

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Amazing people The people n service were amazing. Sweet kind n to the point. They were accommodating and just out right amazing. The truck was checked completely and The people n service were amazing. Sweet kind n to the point. They were accommodating and just out right amazing. The truck was checked completely and never had an issue. We will be back. More

by DEGRAWVICTORIAL Verified Customer Verified Customer

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Outstanding Service Friendly & Professiinal - Oustsnding Customer Sevice ;-)) Took my apt. @ the last minute and fit me in. I give this dealer A A A A A rating Friendly & Professiinal - Oustsnding Customer Sevice ;-)) Took my apt. @ the last minute and fit me in. I give this dealer A A A A A rating More

by Justhumbs Verified Customer Verified Customer

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Exceptional Sevice!! Brought my 2012 Ford focus in for a transmission issue. My service writer Frank Johnson provided me with quick accurate descriptions of what was wron Brought my 2012 Ford focus in for a transmission issue. My service writer Frank Johnson provided me with quick accurate descriptions of what was wrong and had the car back in less than 24 hours with all repairs done to satisfaction. Mr. Johnson's high level of communication and courtesy goes alongway with making you feel comfortable about choosing Ford of Port Richey. More

by sbookie3 Verified Customer Verified Customer

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No appointment, 2 hour oil change I didn’t have an appointment, but if they would’ve told me 2 hours I would have made an appointment for another day. The service manager and technicia I didn’t have an appointment, but if they would’ve told me 2 hours I would have made an appointment for another day. The service manager and technicians were very nice! More

by rhayes3 Verified Customer Verified Customer

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New f150 I had a very good experience dealing with ford of Port Richey from mike carmack the salesman to the service dept Mike was a very knowledgeable profes I had a very good experience dealing with ford of Port Richey from mike carmack the salesman to the service dept Mike was a very knowledgeable professional who knows his products very well! For such a young man he’s definitely a very valuable employee to all the office personal who were very helpful and professional I will definitely be back to buy my next vehicle there as far as service the entire dept is excellent as I have two other fords that I take there for any issues!! More

by jmastrocolo Verified Customer Verified Customer

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Excellent customer service. Frank in the service center was very helpful in getting repairs done to our 2002 Ford f250. We were able to prioritize what needed done immediately a Frank in the service center was very helpful in getting repairs done to our 2002 Ford f250. We were able to prioritize what needed done immediately and what could wait a little while. No pressure to do elective repairs but I will go back. We had the problem taken care of quickly and the wait was not long. Frank was exceptional and I knew our truck was in excellent hands. Through this experience i learned, better to have it fixed right the first time by professionals that know what they're doing. More

by Marybeth Graham Verified Customer Verified Customer

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