Frank Gargano | Page 5

Stick to changing oil. My car was there several days and they couldn’t figure out what was wrong. I kept telling them it wasn’t the strut. They replaced the strut. I told t My car was there several days and they couldn’t figure out what was wrong. I kept telling them it wasn’t the strut. They replaced the strut. I told them it wasn’t the links, they replaced the links. I did tell them it might be in the brake system but they didn’t bother to check that. The service advisor position is a joke. No straight answers. You don’t value your customers because if you did you wouldn’t dimiss what they are telling you. The advisor said 100% strut. I said not the strut. Then you guys finally admit that you can’t figure it out but still never looked at the brakes. This is my 2nd purchase of car with your dealership but never ever coming there again. My advice is hire someone who knows what they’re doing and can troubleshoot suspension issues More

by PAULCBISS Verified Customer Verified Customer

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Jason and Alberto do incredible work. They are why I keep coming back. Keep them. They are why I keep coming back. Keep them. More

by Harold.kennedy.jr Verified Customer Verified Customer

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Great sales department @ finance department. Made the car buying easy and pleasant. Planning on getting the Jeep service at this dealership. Made the car buying easy and pleasant. Planning on getting the Jeep service at this dealership. More

by carollief Verified Customer Verified Customer

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My last visit drove in for a flat tire with a screw in it I should have went to Town Fair tire. Tyler said it wouldn't cost anything said they'd get to it before lunch maybe then he said it'll be a half an h I should have went to Town Fair tire. Tyler said it wouldn't cost anything said they'd get to it before lunch maybe then he said it'll be a half an hour then it was over 2 hours said they had to do more to the tire said it needed front end alignment was supposed to do those two things and showed me a dusty in cabin and motor air filter full of dust said do it next time another $170 140.00 or so for the front end alignment. They never got to the front end alignment after 2 hours I said let me out of here I want to go home the manager came over and gave me his card for a free front end alignment next time, got the tire bill afterwards $40 plus I said what's this $8 miscellaneous he said it was tax. I said the tax was $2 and change but he kept repeating it was taxes and wouldn't explain the miscellaneous 7.99, now it's 40 plus dollars and aggravation that's why I gave it one star!!! More

by JOANEH0 Verified Customer Verified Customer

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This dealership was extremely helpful and was able to complete the work on my car very efficiently complete the work on my car very efficiently More

by Ryanmunck26 Verified Customer Verified Customer

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I have been very happy with executive Jeep since I leased a vehicle two years ago. They always go above and beyond for me. a vehicle two years ago. They always go above and beyond for me. More

by CHRISKOVACS Verified Customer Verified Customer

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Easy to make an appointment. Attentive to your needs. Take care of your service the first time. Personalized assistance from a service manager. Easy to work with. Attentive to your needs. Take care of your service the first time. Personalized assistance from a service manager. Easy to work with. More

by marco07 Verified Customer Verified Customer

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Dealership is very clean and well kept. never had a problem going there and the service is always great. never had a problem going there and the service is always great. More

by AVSINGLE76 Verified Customer Verified Customer

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Comfortable waiting area, staff leaves the car better than they found it and they take the time to explain what the plan is. than they found it and they take the time to explain what the plan is. More

by EMWSMITH0 Verified Customer Verified Customer

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Jason is very knowledgeable and informative. He kept me in the know regarding my vehicle and it was ready in a timely manner. I am always pleased with the service Executive provides! He kept me in the know regarding my vehicle and it was ready in a timely manner. I am always pleased with the service Executive provides! More

by Tierra Verified Customer Verified Customer

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