Frank Cisneros | Page 3

Service writer was great. There was an issue with the part needed to repair my vehicle. It took almost two months to resolve. There were no options as per supplying a rental There was an issue with the part needed to repair my vehicle. It took almost two months to resolve. There were no options as per supplying a rental vehicle or options on aftermarket parts because status was “part on back order” instead of part not available. My warranty only covers OEM parts. The service manager never seemed to be available to talk to and never returned my calls, his voicemail box was full most of the time. After several calls to corporate, the status changed from back order to not available. With the help of Frank Cisneros, he spoke to a Chrysler rep that finally okayed the repair with a aftermarket replacement part. More

by ohlou52 Verified Customer Verified Customer

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Frank was amazing from the start. He was very courteous and professional! WE WILL DEFINITELY USE THIS DEALERSHIP AGAIN ! He was very courteous and professional! WE WILL DEFINITELY USE THIS DEALERSHIP AGAIN ! More

by a.delallana Verified Customer Verified Customer

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McPeeks service center for my RAM 1500 is exceptional! They handle the day to day stuff and the not so day to day stuff that can make owning a vehicle challenging, but not with McPeeks Service Center! They handle the day to day stuff and the not so day to day stuff that can make owning a vehicle challenging, but not with McPeeks Service Center! More

by kalishop Verified Customer Verified Customer

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What can I say? The staff at McPeek are great. Friendly, helpful, attentive and courteous. The staff at McPeek are great. Friendly, helpful, attentive and courteous. More

by collegebaby Verified Customer Verified Customer

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The staff was friendly, professional, and kept me informed throughout the entire process. My vehicle was finished on time, and everything was handled smoothly. informed throughout the entire process. My vehicle was finished on time, and everything was handled smoothly. More

by Rodrigo Verified Customer Verified Customer

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Great customer service. Miguel was easy to work with he explain questions i had regarding the repair. I am glad he was.able to get Me back on the road Miguel was easy to work with he explain questions i had regarding the repair. I am glad he was.able to get Me back on the road More

by santanadavid3 Verified Customer Verified Customer

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They are the best dealer in the area. The new dealership is nice and all the staff is top notch The new dealership is nice and all the staff is top notch More

by aeschley Verified Customer Verified Customer

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I been here two times but I just notice my car after the service there mud in driver side floor and full of mud my under my car why they don’t car wash because my car I bring there it’s clean inside and out service there mud in driver side floor and full of mud my under my car why they don’t car wash because my car I bring there it’s clean inside and outside but after the service I need to carwash my car. They should returned the car clean thanks. More

by staanaelaine Verified Customer Verified Customer

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You explain what you need and they will go out the the way to get you the service you need have a car ti the service on your car is returned and give you free knowledge on the car that's here , lending way to get you the service you need have a car ti the service on your car is returned and give you free knowledge on the car that's here , lending you More

by sergiogrc08 Verified Customer Verified Customer

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Frank was great! Appreciated his honesty regarding repair time and kept us informed throughout the process Appreciated his honesty regarding repair time and kept us informed throughout the process More

by Scott M. Verified Customer Verified Customer

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