Frank Charles | Page 2

It was worst experience I ever had with mercedes benz service in 9 years. They said vehicle was fixed and I can drive knowing that rim was bent and tire wasn’t balanced right. I had to come back 3 times service in 9 years. They said vehicle was fixed and I can drive knowing that rim was bent and tire wasn’t balanced right. I had to come back 3 times to fix the same issue with the tire and vibration. Team was very unprofessional and I had to waste 10 hrs of my life driving back and forth. No compensation or discount was offered either. Service adviser Lance was able to resolve the issue and helped me to avoid coming back 4th time. More

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My November visit was great. Fabulous customer service and corrected the problem. The coast oaks and repair was done expeditiously. Great team. Efficient sand caring. and corrected the problem. The coast oaks and repair was done expeditiously. Great team. Efficient sand caring. More

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Service review Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but Mercedes Benz is by far the best. More

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Mercedes Benz Service I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be fixed. I really liked that. I would definitely come back. Thanks again Mike More

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Nick Bankston and the service department at Mercedes-Benz OKC continues to impress with their exemplary customer service. They are just Simply Outstanding! The best! OKC continues to impress with their exemplary customer service. They are just Simply Outstanding! The best! More

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My experience with Mercedes-Benz of Oklahoma City has been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very courteous and professional. The establishment provides various conveniences. More

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The Best! Tim Allred had been our salesman until he was promoted to the Sales Manager. I always told him he was the only car salesman that I actually really li Tim Allred had been our salesman until he was promoted to the Sales Manager. I always told him he was the only car salesman that I actually really liked! He guided us to Aslan Maleki to help us with my most recent purchase of my GLE. I have bought many cars from the OKC Mercedes Benz dealership and I don’t think you can find a more thorough and kind salesman than Aslan. I will always call him when I’m ready for something new. He’s the BEST! More

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Constantly Pleased! I have never been disappointed with this dealership. They continue to exceed their willingness to help. I love the concierge program that they now off I have never been disappointed with this dealership. They continue to exceed their willingness to help. I love the concierge program that they now offer, saves me so much time. I will absolutely buy no next car here! More

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Always Super Extra Great!!! Mr. Nick, my service rep. along with the rest of the staffs are very professional and is the modern image of what customer service should be; Mr. Nick, my service rep. along with the rest of the staffs are very professional and is the modern image of what customer service should be; I know that my car and self are always in good hand whenever I’m there. Thank for the great service from the bottom of my heart. More

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Great experience This is an incredible facility!! And the people that work there always make you feel welcome and appreciated, My service representative George is Awes This is an incredible facility!! And the people that work there always make you feel welcome and appreciated, My service representative George is Awesome.! I have 2 Mercedes and I only trust them with my cars. And I totally trust there thoughts on what needs to be done, and there always correct. More

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