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Frank Castellon
88 Reviews
Family is the most important thing, Father of 3, Car enthusiastic, anything with wheels. Sports Fanatic. Food Lover. & GOD.
Read moreDealership Experience
9 yrs, 10 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
Spanish
88 Reviews
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88 Reviews of Frank Castellon
Verified Customer
March 17, 2022
Buying a car on line without a test drive or sitting in it was weird. Everyone I dealt with was awesome. From help ordering the car, to help with information to extend my lease. I was frequently updated du it was weird. Everyone I dealt with was awesome. From help ordering the car, to help with information to extend my lease. I was frequently updated during the wait. When the car was here and I was able to pick it up the great experience continued! Even after I drove off the lot I was able to call Frank who was very helpful, especially with my lesson for driver assist. I can’t say enough good things about my experience with everyone on the team that helped me! More
by BIONICDREAD
Other Employees Tagged: Nick Arfman , Maritza Shoemaker
March 05, 2022
There was a total lack of communication during the long wait from order to delivery. The price was raised from the order amount. The original price should have been hormones. wait from order to delivery. The price was raised from the order amount. The original price should have been hormones. More
by DODSONLARRY
February 28, 2022
The process was smooth, Frank was extremely knowledgeable about the vehicle we were I ferreted in, the price was fair (great price according to TrueCar) and no pushy sales! Earned my business about the vehicle we were I ferreted in, the price was fair (great price according to TrueCar) and no pushy sales! Earned my business More
by SERGEPC
Other Employees Tagged: Lisa Tolan
February 10, 2022
The saleperson was attentive, friendly, and weclcoming. Overall, the expierence was great. They only need to listen closer to ones respondses. Overall, the expierence was great. They only need to listen closer to ones respondses. More
by MOISESSMBR
Other Employees Tagged: Charlie Martinez, Frank Castellanos
January 30, 2022
Everyone at Fritts Ford in Riverside, Ca was polite and professional from the moment my wife and I walked on the lot. They allowed us to look without disturbing us and made themselves immediately available professional from the moment my wife and I walked on the lot. They allowed us to look without disturbing us and made themselves immediately available when we had questions. Each team member made us feel valued through the entire buying experience. This is greatly appreciated. More
by Albert John
Other Employees Tagged: Nick Baeza, Anthony Lozano, Raymond Esquibel,
January 30, 2022
Great service great staff great service great staff friendly service friendly employees thanks Fritts Ford friendly service friendly employees thanks Fritts Ford More
by SKWALKER4
Other Employees Tagged: Shonnah Shoemaker, Nick Caposio , Cole Watson, Toya
January 18, 2022
Great experience with their team. They made the process easy and efficient. I would recommend the dealership to anyone looking for a great customer service experience! easy and efficient. I would recommend the dealership to anyone looking for a great customer service experience! More
by Rcarvajal75
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