Frank Armando | Page 20

Once I got to Mercedes, everything and everyone were nice. However, the time to connect to a Road Service person was well over a half hour. If someone is in trouble or has a child with them, that’s far nice. However, the time to connect to a Road Service person was well over a half hour. If someone is in trouble or has a child with them, that’s far too long a wait to connect. More

by MASSAM Verified Customer Verified Customer

Report | Print

Dear Joe Agresta,Stop wasting money on this UX platform Dear Joe Agresta, Stop wasting money on this UX platform as all Benzel-Busch employees exceed the competitors level of sales and service including Dear Joe Agresta, Stop wasting money on this UX platform as all Benzel-Busch employees exceed the competitors level of sales and service including Frank Armando and Rich Palm, rather I would advocate listening what your employees experience with the customers and the managements in terms of sustaining the growth. More

by MBUSA Verified Customer Verified Customer

Report | Print

The Express Service is well organized: friendly and professional staff answer questions and go through quotation first, then efficient service work done by the efficient technicians, and you can even s professional staff answer questions and go through quotation first, then efficient service work done by the efficient technicians, and you can even see the work progress through the big window in the customer waiting room. Excellent! More

by HS68 Verified Customer Verified Customer

Report | Print

Outstanding service department. They are among the reasons why my family uses Benzel Busch despite it not being the closes MB dealership to our home. reasons why my family uses Benzel Busch despite it not being the closes MB dealership to our home. More

by arhee23 Verified Customer Verified Customer

Report | Print

service was prompt and on the ball as usual-- I was able to call and bring may car in on that day and my car was ready that afternoon. to call and bring may car in on that day and my car was ready that afternoon. More

by JES Verified Customer Verified Customer

Report | Print

Very professional service staff, especially Frank Armando. Loaner car was provided. Service was completed on time as estimated. Communications by phone and text were satisfactory. Only negative was t Armando. Loaner car was provided. Service was completed on time as estimated. Communications by phone and text were satisfactory. Only negative was the very expensive cost. although I do realize this was an enhanced Service "B" for an annual maintenance at the 4-year timepoint. More

by RoobyDoo Verified Customer Verified Customer

Report | Print

Very professional. They explained everything what has to be than before even start to fix anything. Staying in touch with costumes through text and e mail. I am pleased with the service. be than before even start to fix anything. Staying in touch with costumes through text and e mail. I am pleased with the service. More

by LTEANECK Verified Customer Verified Customer

Report | Print

Great operation both sales and service. All the way from making the Express Service appointment with scheduler Harold is excellent concierge and Iseman rocks! Will be back making the Express Service appointment with scheduler Harold is excellent concierge and Iseman rocks! Will be back More

by Frankmb Verified Customer Verified Customer

Report | Print

2 time taken to fix a noise got charge and problem not fix. Also b9 service got done after 2 attemps. Never taking my car there agai. fix. Also b9 service got done after 2 attemps. Never taking my car there agai. More

by Paola23 Verified Customer Verified Customer

Report | Print

Tim and the service crew kept me in touch with the status of my vehicle. It was return clean and corrected!! Happy with the service... of my vehicle. It was return clean and corrected!! Happy with the service... More

by CHRISTOVardakis Verified Customer Verified Customer

Report | Print