Forouz Mohisefat
Forouz Mohisefat at Capistrano Mazda

Forouz Mohisefat | Page 7

Sales Consultant

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

Contact Me
5.0
213 Reviews

When she isn’t in the showroom, she enjoys photography, painting, gardening and reading. Forouz is a coffee lover as well as beautiful colors, sunshine and amazing people. A proud owner of a Mazda2, Forouz loves the simplicity of her vehicle. “The fact that there is always a parking spot for it, and I love driving it around when I need to think or relax!”

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Farsi Farsi

Employee Video

5.0

213 Reviews

Write a Review

213 Reviews of Forouz Mohisefat

June 13, 2020

Dealership Rating
Employee Rating

Very good experience buying new car Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past More

by david.shear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Rick Katz

Jun 14, 2020

Capistrano Mazda responded

Thanks, David, for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

June 09, 2020

Dealership Rating
Employee Rating

The people are very helpful and friendly. Cyrenna greeted us and thanked us for being on time for our 9am appt. She made us feel that our car was in good hands. Thank you! More

by Archie
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Jun 09, 2020

Capistrano Mazda responded

Hello Archie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

June 08, 2020

Dealership Rating
Employee Rating

I could not ask for greater customer service! Accommodating. Flexible. Understanding; Responsive; reasonable prices. I will be a customer for life!! And no pressure at More

by r4investing
Recommend Dealer
Yes

Other Employees Tagged: The manager. The finance manager. All

Jun 09, 2020

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

June 04, 2020

Dealership Rating
Employee Rating

My daughter, my wife and I have all leased a Mazda here over the past 6 years (cx-3, cx-5 and m3. We are all happy with the service we received as the dealership grew. More

by fconsadori
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Jun 05, 2020

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

May 26, 2020

Dealership Rating
Employee Rating

Excellent experience!!! Excellent buying experience!! No pressure environment. Easygoing. Forouz is amazing, very patience, kind and professional. Everyone is friendly a More

by Vanessa YC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2020

Capistrano Mazda responded

Thank you, Vanessa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Forouz provided a positive experience. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

May 10, 2020

Dealership Rating
Employee Rating

Everything was perfect from beginning to end. This was our second time buying a car from Capistrano Mazda. I will continue to go back again and refer Capistrano Mazda to my family and friends. Thank you! More

by neenee71
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering, Paul Clark

May 11, 2020

Capistrano Mazda responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service, and we appreciate your recommendation. If there is anything we can assist you with in the future, please let us know. Kate

April 30, 2020

Dealership Rating
Employee Rating

Traded in our CX5 for a new one. This is our 4th time in purchasing a new vehicle with your dealership. Forouz was wonderful and professional, as was everyone we dealt with there. It More

by mpizzolo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering , Lauren Garza, AJ Jamshidi

Apr 30, 2020

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Forouz and we hope you enjoy your new vehicle. We truly appreciate your feedback! Kate

March 16, 2020

Dealership Rating
Employee Rating

Foruz was very helpful with the whole process The dealership was clean and everybody was very helpful. I would recommend Foruz to any one I know. I love the car and they were very helpful. More

by kara4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering

Mar 16, 2020

Capistrano Mazda responded

Thank you for your five star review Kara! Here at Capistrano Mazda, customer satisfaction is our number one priority. We always do our best to make sure our customers leave with the car they desire! We will be sure to pass along the compliment to Forouz. Kate

March 13, 2020

Dealership Rating
Employee Rating

Best dealership ever! This is an absolutely gorgeous showroom! The staff is all top-notch. I worked with Forouz and loved everything about her. She is so kind, patient an More

by jrmoatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering, Paul Clark

Mar 13, 2020

Capistrano Mazda responded

Thank you for sharing your review, we are very happy to hear that Forouz provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

March 09, 2020

Dealership Rating
Employee Rating

Too much paper. They should copy what online dealers are doing. They literally had to fill out paperwork by hand. It’s 2020. Also I am repeated customer, doing everything from scratch is annoying. Took 2.5 More

by Mazda
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Diego Blakely

Mar 09, 2020

Capistrano Mazda responded

Thank you so much for sharing your thoughts! We appreciate the feedback and the good rating and apologize that the process took a little longer than we might have wished. Please don't hesitate to reach out to customerservice@capovwmazda.com if you would like to discuss your experience with us directly. Thank you for choosing Capo Mazda! Kate

Mar 12, 2020

Capistrano Mazda responded

Hello, Unfortunately Diego had a personal family emergency and therefore we apologize he was unavailable when you arrived. We are happy to hear Forouz and the team were able to assist you with your vehicle and hope you enjoy! Kate

Mar 09, 2020

Mazda responded

You don’t want to know why I gave Diego a 1star rating? I had my appointment with him at 9am and he was not there nor the car we had discussed. And actually the car did not have the color or configuration I had inquired about. His co-workers helped me out. I ended up taking the car anyway.

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