Fernando Robles | Page 4

Brandon Honda responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet expectations, particularly regarding the lack of follow-up and resolution related to your son’s vehicle. We take situations like this seriously, and I regret that we did not deliver the level of customer service you deserved. I would appreciate the opportunity to personally look into this and see how we can make things right. Please feel free to contact me directly at 813-664-1234 or justin@brandonhonda.com. Thank you again for your feedback — it helps us do better. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

Brandon Honda responded

Thank you for your feedback. I take concerns like this very seriously and would like to understand more about your experience. Our goal is always to ensure transparency in pricing and financing, and I regret that you feel misled. Please reach out to me directly at 813-664-1234 or jjarrell@brandonhonda.com so we can review the details of your purchase and address any misunderstandings. I appreciate the opportunity to discuss this further. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com