Felicia Cordova
Felicia Cordova at Napleton's Volkswagen of Sanford

Felicia Cordova

Customer Relations Manager

Napleton's Volkswagen of Sanford

4175 S Orlando Dr
Sanford, FL 32773

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Felicia Cordova

October 17, 2026

Dealership Rating
Employee Rating

Chris Harris was a pleasure to work with. I appreciate all of his hard work and dedication the staff here were all friendly and helpful. I highly recommend him for your purchase needs. Great More

by Dwsupplies424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Oct 19, 2026

Napleton's Volkswagen of Sanford responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

July 31, 2026

Dealership Rating
Employee Rating

Went shopping to look for a car for my sister. Although we didn’t find anything in her budget, the team here was respectful, not pushy and very cool to deal with. I do recommend them shout out to More

by Abalfordwilliamsjr
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derrick white

Aug 03, 2026

Napleton's Volkswagen of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Dealership Rating
Employee Rating

I bought my Jetta here and serviced with them as well I have no complaints customer service and honesty is very rare in most dealers and I found it here. More

by Kbooker4238
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerri Kirker

Apr 16, 2026

Napleton's Volkswagen of Sanford responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2025

Dealership Rating
Employee Rating

Thank you to Felicia, Stefan and the finance manager in trying to help me get approved for a car loan. Felicia has worked extremely hard and was constantly in touch me all the time. She is truly an asset t More

by Boardwalk12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stefan Jones

Nov 26, 2025

Napleton's Volkswagen of Sanford responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2025

Dealership Rating
Employee Rating

Roxy and Felicia are the reason why people like me can have some confidence with dealing with dealerships. Roxy in service is always amazing and recently last week I had an issue trying to get finance on More

by sporter41083
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roxane Jones, Felicia Cordova

Aug 26, 2025

Napleton's Volkswagen of Sanford responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2025

Dealership Rating
Employee Rating

Roxy in service is always amazing and Ms. Felicia really helped out receipts getting my warranty information after being transferred around and around. I really appreciate these 2 Woman it’s More

by sporter41083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roxane Jones, Felicia and Roxy

Aug 26, 2025

Napleton's Volkswagen of Sanford responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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