Fabian Gonzalez

Opelika Ford Chrysler Dodge Jeep Ram responded

Our team enjoyed guiding you through your purchase of a new Ford Mustang. Knowing that Fabian, Vic and Chandler assisted you without pressure and took extra time to ensure your complete satisfaction means a great deal to us.

Opelika Ford Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand your frustration. However, we must clarify that the "Moneyopoly" mailer is not false advertising. The promotion is reviewed and approved by legal counsel to ensure it meets all federal and state advertising regulations. The odds of winning each prize are clearly printed on the front of the mailer, along with full terms and conditions that outline how the game works. We understand promotions like this can cause confusion, which is why our team is trained to explain them upon arrival. The intent of the mailer is to invite community members to our store and give them a chance to win a prize which could range from a high-value cash amount to smaller promotional gifts. Like any sweepstakes, not every matching ticket results in a grand prize win, and that is fully disclosed on the piece itself. We’re sorry you left feeling misled, but we can assure you that this promotion was handled with transparency and in full compliance with legal standards. We stand behind our marketing practices and our team, and we’re committed to honest and fair communication at every level. If you'd like to discuss your experience further or have any questions about how the promotion works, we’re happy to speak with you directly. — Opelika Ford Management Team