Evan Carroll

The entire staff work to make me comfortable most of the time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch More

by mdphil1 Verified Customer Verified Customer

Report | Print

My experience with Mercedes of Salem has been excellent. My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem Mercedes service. Also the coupon for service discount is an extra bonus ensuring my continued use of their service More

by JAY.N2292V Verified Customer Verified Customer

Report | Print

Needed tire pressure checked, given timely appt and prompt service, tire fixed and gauges all reset, running grwat. prompt service, tire fixed and gauges all reset, running grwat. More

by jebyron Verified Customer Verified Customer

Report | Print

Very detailed oriented and maintenance completed on time ! Future maintenance upcoming was noted and general related expenses. ! Future maintenance upcoming was noted and general related expenses. More

by JIM.C.MOLLERSROM Verified Customer Verified Customer

Report | Print

Great service and genuine interest the client. I have not had better service anywhere on the East or west coast. I have not had better service anywhere on the East or west coast. More

by GGEHLING2 Verified Customer Verified Customer

Report | Print

Great service. I would highly. Recommend Mercedes Benz of Salem for all your service needs I would highly. Recommend Mercedes Benz of Salem for all your service needs More

by CFRENCH3 Verified Customer Verified Customer

Report | Print

Great attention to service. Always appreciate the honest conversations about the service needs. Dealer took ownership of my vehicle issues and past mistakes made. I feel like a Always appreciate the honest conversations about the service needs. Dealer took ownership of my vehicle issues and past mistakes made. I feel like a valued lifetime customer. More

by DBROWN204 Verified Customer Verified Customer

Report | Print

At one time or another during this visit, I was helped by all the listed service department members, which is why all four were checked. All were eager to assist, were knowledgeable, very courteous and help all the listed service department members, which is why all four were checked. All were eager to assist, were knowledgeable, very courteous and helped me in one way or another. My car engine was rough running while idling which shook the car and was very annoying. I was told that the engine mounts needed to be replaced. This was done and the car now feels brand new. All the shaking is gone and the engine is smooth running. Thanks guys. More

by DAVE_MENSER Verified Customer Verified Customer

Report | Print

Service stuff very knowledgeable about their game Thank you so much for your work will be back you so much for your work will be back More

by Daniil s Verified Customer Verified Customer

Report | Print

On 8/14/24 my Mercedes Sprinter van, in which I'm currently living and traveling, gave me a 'check engine' light and soon thereafter a 'you have 10 engine starts remaining' message, which suggested a currently living and traveling, gave me a 'check engine' light and soon thereafter a 'you have 10 engine starts remaining' message, which suggested an issue with the diesel emissions system. I was advised to see Evan Carroll at Mercedez-Benz of Salem. Evan was courteous and clear in his communication, and fit my van in that same afternoon. The issue was easily resolved, I paid a reasonable bill, and I was on my way. Excellent service. More

by ALS5 Verified Customer Verified Customer

Report | Print