Evan Barrett | Page 8

Well once again I was amazed and very happy with the service and buying experience I received at Luther VW. Jamie W, Evan B and Emily D were so awesome. This was my 2nd car purchase with them and I am S service and buying experience I received at Luther VW. Jamie W, Evan B and Emily D were so awesome. This was my 2nd car purchase with them and I am SO happy that I decided to go with the Burnsville Luther VW dealership. I can say right out, they have always been stellar with customer service, patience and not trying get you to pay for things that are not damaged or broken. Also they are the same whether it is new or used that you are purchasing. You don't get different treatment depending on your purchase. My first with them was a certified used Beetle. This time I left with a brand new Atlas Cross Sport. Initially I brought my Beetle in for standard maintenance. I drove an hour and 45 minutes to get there. I like their service dept and technicians so the lengthy drive is more then worth it. I actually trust my car with them. Since I was coming down I was also going to have them appraise it and I was going to take the buy amount (if it was what I would accept) and just put it aside till I found a vehicle I liked. Since I was there I did want to drive an Atlas Cross Sport. I really liked them since they came out, and wanted to take one for a test drive and see how it felt as well as look at the interior, engine and options. Jamie W (who I initially was set up with) was amazing with email correspondence up to my actual visit answering all my questions and keeping me updated with an sales/rebates happening. When I arrived due to a unforeseen emergency Jamie wasn't there to assist (no fault of hers I still got to meet her later) so they set me up with Evan B. He was amazing and very knowledgeable and like me, loved VW! Owned one himself. Well the one he brought up after giving him my wants and desires was an Atlas Cross Sport SES Premium R-line 3.6L (there were not many R-lines in stock with a 3.6L) and I wanted an R-line (that was a hard must have) and it was white with the 3.6L for towing (another hard must). Also I was the first to test drive it!!! Only thing I hated on it was the seat color. Black and tan. But I wanted to take it out and get a feel for the rest. At this time I did not intend to buy. Well I LOVED the Atlas. Was so comfortable, extremely roomy and omg I am still trying to figure out all the bells and whistles. Just amazing SUV all around. Well my Beetle was appraised and they came back with an amazing amount. Way above my expectations. I was told they were at the time running the 0% interest for 72 months, and they also gave me an amazing trade in for a 2nd car I wanted appraised. Now here is what sets Luther VW in Burnsville apart from any other dealership I have went to. The outstanding patience that they have. You do not feel pressure from them. I felt pressure from myself. No fault to them. He gave me time to think about it. Look at it again and decide. There was no hanging on my back like a monkey none of that. The 0% for 72 months was just awesome. Well I went with the exact Atlas I test drove. I got an amazing deal all around and even though a 2022 was what I was waiting for I have zero regrets on my purchase. Also since my 2nd vehicle could not make it down till the next day they sent me home so I could go to work with a loaner at no cost to myself! Just amazing customer service!!! In the finance area Emily D was funny, charming and just amazing. She made everything quick and painless and completely at ease. No pressure at all and we came to an amazing extras package that had everything I needed. The whole ordeal was seamless. I really wish that the training, care, patience and personality this dealership has would be installed at all the Luther dealerships. Even walking in just the hellos and bright smiles from ev I will continue to bring my cars down to Luther Burnsville VW (unless something happens to prevent it) and I am almost certain that you will have another customer in my Partner as he also loves the Atlas! VW Girl for LIFE!! <3 More

Report | Print

Highly recommend Luther Burnsville Volkswagen. All the staff we encountered was friendly, knowledgeable and very helpful in answering all of our questions. Evan Barrett was fantastic to work with. Incredi staff we encountered was friendly, knowledgeable and very helpful in answering all of our questions. Evan Barrett was fantastic to work with. Incredibly happy with our new leased Atlas! More

Report | Print

Great dealership to work with. No pressure buying, knowledgeable staff, up front pricing, and no tricks. Evan and Chris were very helpful and made the buying process simple. knowledgeable staff, up front pricing, and no tricks. Evan and Chris were very helpful and made the buying process simple. More

Report | Print

After exploring many options for a used Jetta for our son, we landed with Luther Burnsville Volkswagen. We couldn't be happier with our experience. Fair prices, friendly and professional staff, and great son, we landed with Luther Burnsville Volkswagen. We couldn't be happier with our experience. Fair prices, friendly and professional staff, and great quality cars. Evan was our sales person and was excellent. He was friendly, timely, and had a superb work ethic. Highly recommend! More

Report | Print

Patient and helpful at Burnsville VW My husband and I were not desperately looking for a car. We figured we'd browse different VW models and take advantage of the good financing deals if My husband and I were not desperately looking for a car. We figured we'd browse different VW models and take advantage of the good financing deals if a car looked good. Our salesman was very patient with us and communicated effectively with us. He called, texted and emailed us with different car options and financing packages. More

Report | Print

Excellent communication and negotiation. I noticed the car had a paint blemish on the front bumper after I took delivery and they were willing to fix the issue and make it right. Highly recommend purchasi car had a paint blemish on the front bumper after I took delivery and they were willing to fix the issue and make it right. Highly recommend purchasing a vehicle from Evan at Luther. More

Report | Print

They were very knowledgeable and answered all of the questions my husband had. All of the staff we encountered were very accommodating and friendly throughout our visit. questions my husband had. All of the staff we encountered were very accommodating and friendly throughout our visit. More

Report | Print

Excellent experience at Burnsville VW My husband and I just purchased a Volkswagen Atlas from Burnsville VW. We worked with Evan and Jim and had such a wonderful experience. They were bo My husband and I just purchased a Volkswagen Atlas from Burnsville VW. We worked with Evan and Jim and had such a wonderful experience. They were both very professional. They made the process smooth and painless and answered all of our questions. We brought our 2 young kiddos and everyone helped with entertaining them while we completed the purchase. We are very happy with our experience and would highly recommend them and Burnsville VW. More

Report | Print

My husband and I had an incredible service at VW working My husband and I had incredible service at VW working with Evan. He spent a good amount of time showing us the Atlas. We left without purchasing that My husband and I had incredible service at VW working with Evan. He spent a good amount of time showing us the Atlas. We left without purchasing that day. He assured us that he wouldn’t hound us and let us take our time to make a decision. He was patient, relatable, and if he didn’t have the answers for our questions, he didn’t hesitate to ask other associates or look it up online. We absolutely loved working with him and everyone at Luther. More

Report | Print