Ethan Raymond

Friendly and polite. Asked questions to ensure the service I was requesting was noted. Asked if I was going to wait or needed a fide. Asked questions to ensure the service I was requesting was noted. Asked if I was going to wait or needed a fide. More

by hopper4 Verified Customer Verified Customer

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Very satisfied with all aspects of the service I received. Service was on time, fast and efficient. received. Service was on time, fast and efficient. More

by jmbl27 Verified Customer Verified Customer

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They spent a lot of time trying to figure out the issues on my car. I appreciate everything you did to find the problem. on my car. I appreciate everything you did to find the problem. More

by SGriffin Verified Customer Verified Customer

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If it wasn’t for Ethan saving my sanity this review would’ve been much worse. While Naim was nice enough he didn’t follow thru with getting calling warranty place to authorize further work on my car th would’ve been much worse. While Naim was nice enough he didn’t follow thru with getting calling warranty place to authorize further work on my car that needed to be done to pass inspection. It took 3 days and 4 calls and never once got him, ended up with Ethan who solved the issue in an hour. I was not impressed also ur not as handicapped friendly in the waiting room. I appreciate the rental and bringing car to me for my next service. Thank u More

by jennlpn Verified Customer Verified Customer

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Very satisfied with my experiences, all the employees I dealt with in the service department were great. dealt with in the service department were great. More

by chriskyea Verified Customer Verified Customer

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Took my truck in for an oil change and tire rotation. Everything was good up until a couple of hours later my wife received a phone message from Handy’s. It went like this hey our technician thinks he le Everything was good up until a couple of hours later my wife received a phone message from Handy’s. It went like this hey our technician thinks he left your oil drain plug loose. If you’re in still in the area please swing in and we will check it. Okay problem I am not in the area. So I get under the vehicle and the plug is almost out and very much not tight. So I tightened it. It’s late Saturday so I call them Monday because I am upset. I speak to William he says sorry I can pass you onto the service manager. After a few calls and no call back I get a call from Handy’s hey we would like to schedule your September inspection on your Toyota. I say no definitely not scheduling anything after this last weekends issues oh sorry sir let me patch you through to the service manager. No answer again. Then Ethan calls me say sorry I said I brought it to you so I didn’t have to get under it. He’s says it happens all the time. I am like really it’s never happened to me and I brought it to the Toyota dealer to avoid this problem. Well it happened what what you like me to do about it. As if it were my fault it happened. I told him don’t worry about it. After treating me like this I will take my business elsewhere. Call 802 Toyota or Heritage Toyota this place doesn’t take responsibility for their own issues. Maybe offer 20 dollars off the next service. Ethan Raymond doesn’t have to worry after my family purchased three vehicles it the last two years we will take our business elsewhere. Thank you for the crappy service and attitude. My opinion is goes else where for service. More

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Will was great ! !! Made it super easy and even was able to get me a free wash and vacuuming. !! Made it super easy and even was able to get me a free wash and vacuuming. More

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I went in for a recall . Ended up having to buy a battery because the one in the car didn’t fit properly. Felt it should have been replaced free. Ended up having to buy a battery because the one in the car didn’t fit properly. Felt it should have been replaced free. More

by tjlearned Verified Customer Verified Customer

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Had a great experience at the handy Toyota Service center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! More

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Everyone was very professional and respectful. Our experience was excellent and will certainly return for future service. Our experience was excellent and will certainly return for future service. More

by len.miraldi Verified Customer Verified Customer

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