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Ethan Dillard
Ethan Dillard at Key Acura of Reno

Ethan Dillard | Page 2

Service Advisor

Key Acura of Reno

11550 S Virginia St
Reno, NV 89511

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5.0
66 Reviews

My name is Ethan and I was born and raised in the Reno/Tahoe area. Growing up in Incline Village, i grew to love the mountains and our community. My family and I love the reno area and am excited to contribute and take care of fellow Reno locals! Working in the Automotive Industry for 10 plus years has taught me a lot, but none more valuable than the importance of customer service.

Dealership Experience

3 yrs

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

5.0

66 Reviews

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66 Reviews of Ethan Dillard

June 04, 2026

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Employee Rating

Always accommodating. Prompt and thorough. Waiting area m is excellent and the staff are super friendly! More

by s_commuri
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

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Jun 05, 2026

Key Acura of Reno responded

We’re thrilled to hear our team was accommodating and thorough during your Infiniti QX60 service visit. It’s great that you enjoyed the waiting area and felt welcomed by everyone. Ethan and the staff look forward to assisting you again. Experience the Key Difference

May 27, 2026

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Employee Rating

He was very polite and very nice Very friendly Good customer service Polite Excellent service More

by ESTHERRIVAS22
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

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May 28, 2026

Key Acura of Reno responded

It’s great to hear Ethan provided friendly and attentive service for your Acura MDX. We appreciate you sharing your experience. We look forward to assisting you again. Experience the Key Difference

May 27, 2026

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I like that your service advisors follow the recommendations of what the cars service codes say. More

by Swiftone
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Recommend Dealer
Yes
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May 31, 2026

Key Acura of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Acura of Reno are glad to have you as a customer. Experience the Key Difference

May 27, 2026

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Great job and timely! The car was fixed and cleaned in a timely fashion. Excellent work! More

by VANNAN
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

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May 27, 2026

Key Acura of Reno responded

Thank you for letting us know your Acura MDX was repaired and cleaned on schedule. Ethan and our service team appreciate the chance to deliver prompt work and attention to detail to get you back on the road. Experience the Key Difference

May 26, 2026

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Excellent service. I even got my car washed when my car was info the first service. Waiting room is very comfortable with great snacks. More

by Deloresmelin
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Recommend Dealer
Yes
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May 26, 2026

Key Acura of Reno responded

We appreciate you choosing Acura for your MDX’s first service. It’s great to hear the complimentary wash and the comfy waiting area with snacks made your visit more enjoyable. Ethan will be delighted to know you had such a positive experience. Experience the Key Difference

May 23, 2026

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I love going to Key Acura. I am always happy with the service for my car and me. More

by lynnspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Goade (5 stars)

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May 23, 2026

Key Acura of Reno responded

We’re delighted you enjoy your visits and feel well taken care of when bringing in your Lexus RX 350. Thank you for trusting us and we look forward to assisting you again. Experience the Key Difference

May 22, 2026

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Ethan was great. Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we More

by Oscar
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Recommend Dealer
Yes
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May 22, 2026

Key Acura of Reno responded

It’s wonderful to hear Ethan provided clear explanations of your Acura MDX’s maintenance needs and outlined what to expect on your next visit. We look forward to assisting you at your upcoming appointment. Experience the Key Difference

May 20, 2026

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Employee Rating

He was prompt and forward with realistic expectations. Stop texting me as I said what I have had to say. More

by IVAJOSH
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

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May 21, 2026

Key Acura of Reno responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Experience the Key Difference

May 13, 2026

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Employee Rating

He took care of my car issue quickly and professionally! Great job, Ethan! I will be back for future services. Thanks again! More

by DAVIDNELSON42
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

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May 13, 2026

Key Acura of Reno responded

Thanks for sharing your feedback. We’re happy Ethan took care of your Ford efficiently and professionally and look forward to helping with future service. Experience the Key Difference

May 10, 2026

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Employee Rating

Trustworthy, honest. I know when I go there I will be taken care of and treated fairly. More

by KIIMMKB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Zimmerman

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May 10, 2026

Key Acura of Reno responded

We’re grateful you trust our team with your Acura MDX. It’s wonderful to know you felt taken care of and treated fairly. Thank you for sharing your experience, and we look forward to helping you again. Experience the Key Difference

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