Ethan Bicha-Dale | Page 3

Ethan was great and easy to work with. We have bought a car from this dealership before and are very satisfied We have bought a car from this dealership before and are very satisfied More

by CJESION Verified Customer Verified Customer

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Ads are misleading. They don't honor the advertised price. Be wary of this dealership. Shop around They don't honor the advertised price. Be wary of this dealership. Shop around More

by HELLER1734 Verified Customer Verified Customer

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Ethan was amazing. So knowledgeable and helpful. He made buying a new Mazda easy and quick. AJ and Jeanie also top of the game. Great selection. I drove 4 cars and Etha So knowledgeable and helpful. He made buying a new Mazda easy and quick. AJ and Jeanie also top of the game. Great selection. I drove 4 cars and Ethan found me a perfect fit. More

by bnldavid Verified Customer Verified Customer

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It was a comfortable and low pressure environment compared to other dealerships we visited which was appreciated. compared to other dealerships we visited which was appreciated. More

by JOEL.YOUNG.UWM Verified Customer Verified Customer

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My experience with Ethan was extremely good. I have liked my new car. When I in the process or being shown the vehicle I was told the vehicle comes with two mats, but it was handed to me was onl I have liked my new car. When I in the process or being shown the vehicle I was told the vehicle comes with two mats, but it was handed to me was only one set of mat, I had to purchase another set of mats More

by srcelestinekalunge Verified Customer Verified Customer

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Great service. He got me the car i wanted and was very responsive. It was a good experience and buying a car is hardly ever a good experience He got me the car i wanted and was very responsive. It was a good experience and buying a car is hardly ever a good experience More

by JKB717 Verified Customer Verified Customer

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Very professional sales person and made shopping and buying a car enjoyable. Will recommend Russ Darrow buying a car enjoyable. Will recommend Russ Darrow More

by JUDITHLBERG Verified Customer Verified Customer

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Lovely place, Ethan and Gus were both amazing and helped me find my perfect car! me find my perfect car! More

by RACHELRRATCLIFFE Verified Customer Verified Customer

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My wife and I drove in from Madison to check out and test drive a particular Mazda CX-5 that we had seen on the Russ Darrow website. We set up an appointment and arrived on time, but waited 20 minutes before drive a particular Mazda CX-5 that we had seen on the Russ Darrow website. We set up an appointment and arrived on time, but waited 20 minutes before anyone acknowledged us. I actually had to approach another sales person who eventually set us up for a test drive. We liked the vehicle and were ready to buy it on the spot. When we returned from our test drive, Ethan, the salesman who missed our appointment, met us at the door with a handshake and an excuse. We had a few final questions and 20 minutes later we were sitting at his desk with checkbook in hand. Ethan printed out the sales summary and I immediately noticed a $2,799 charge for something called "Xzilon" protection. I told Ethan that I did not want that option, and he told us that it was mandatory, and part of the vehicle's Certification process. I knew this was xx, and frankly I suspect that a lot of what Ethan said during our short time together was xx, and we ended up walking out. On the way home, we called Russ Darrow's Madison dealership, which had previously told us they could access any of the cars in the Russ Darrow network, and they confirmed that the "Xzilon" protection package was optional, not mandatory. We asked them to bring the car to Madison so we could purchase it from them. They ordered it immediately from the Greenfield location. The following day, I was informed that Greenfield had already sold the vehicle. I find it very difficult to believe that after sitting on the lot for over 2 months, they somehow sold it during the 90 minutes when we were driving back to Madison. In retrospect, we should have taken all the bad reviews of Russ Darrow Greenfield more seriously. More

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My service was good both Maxwell and Ethan were very helpful and pleasant It was a good day helpful and pleasant It was a good day More

by buchananpatricia153 Verified Customer Verified Customer

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