Erin Lamb | Page 21

Exceptional Service Erin made finding a vehicle easy and not stressful. She was honest and able to provide us with options that met our needs. We had been looking for a Erin made finding a vehicle easy and not stressful. She was honest and able to provide us with options that met our needs. We had been looking for a vehicle for months and gave up hope before contacting Erin. She was able to find what we wanted quickly and we are thrilled with our new car. I would recommend all of my family and friends to deal with her and will be returning to her myself when my current lease ends. More

by JWITTE524 Verified Customer Verified Customer

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Enjoyable Price up front. No pressure. Wonderful drive.excellent sales rep. Erin. Dealership was very honest in seeing I was properly delt with. Liked driving c Price up front. No pressure. Wonderful drive.excellent sales rep. Erin. Dealership was very honest in seeing I was properly delt with. Liked driving car on different surfaces. Manager, and sales to finance, to ordering parts to service. Very happy. Best car purchase experience ever. Love the sales rep. More

by GLENNSLOG Verified Customer Verified Customer

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Great dealership - I would recommend it I had a great buying experience at Sussex-Franklin Hyundai in Sussex, NJ. My saleswoman Erin Lamb made me feel very comfortable and there was absolut I had a great buying experience at Sussex-Franklin Hyundai in Sussex, NJ. My saleswoman Erin Lamb made me feel very comfortable and there was absolutely no pressure put on me to buy that day, but I did. I haven't used the service department yet but I would expect that would be excellent as well. More

by MPOGGI2015 Verified Customer Verified Customer

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FIRST SERVICE EVERY THING WAS GREAT THE CAR WAS CHECKED FOR EVRYY THING. THE CAR WAS CLEANED AND DETAILED. OVER ALL A GREAT SERVICE CAN WAIT FOR NEXT OIL CHANGE. EVERY THING WAS GREAT THE CAR WAS CHECKED FOR EVRYY THING. THE CAR WAS CLEANED AND DETAILED. OVER ALL A GREAT SERVICE CAN WAIT FOR NEXT OIL CHANGE. More

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People very nice and caring They Want to help as we hadProblems with car they seem to be taking care of it now. Battery went dead and they came to house shortly after purchase b They Want to help as we hadProblems with car they seem to be taking care of it now. Battery went dead and they came to house shortly after purchase but car doesn't want to hold charge. They are checking it again We also have been unable to use blue link it tell us it is downloading but cuts off More

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Beware: Bait and switch After being told by their internet sales professional, Erin Lamb, that a specific vehicle I was interested in was in stock and making an appointment t After being told by their internet sales professional, Erin Lamb, that a specific vehicle I was interested in was in stock and making an appointment to come see it the next day, I drove 70 miles to test drive it and possibly purchase it. The confused sales team had no idea I was coming and ran around for a half hour trying to figure out where the vehicle was until they finally concluded that it has been sold the previous night. They made an attempt to interest me in another vehicle but gave up when I told them I wanted only the specific year and color that I came in to see. Weeks later, after being constantly contacted by Erin Lamb to come in and test drive, I checked their website to see that the vehicle that was supposedly sold was still listed as being in stock. I contacted the dealership under another email and had Charlie Cart confirm that the vehicle was indeed in stock and invited me in to see it. These people are running an obvious bait and switch operation or are the most incompetent group of workers in existence. Several emails to the general manager, Bill Snouffer, have gone unanswered. In addition, I still haven't received the $25 Walmart gift card I was supposed to receive for coming in to the dealership, which was the deal advertised on their website. More

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Great Car Shopping Experience We purchased two certified used vehicles at some of the best prices we could find. Erin went out of her way to provide us with more than fair prices o We purchased two certified used vehicles at some of the best prices we could find. Erin went out of her way to provide us with more than fair prices on our new vehicles, as well as our old trade-ins, without any pressure. My wife and I had an excellent experience and highly recommend Erin and Franklin Sussex Hyundai. More

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Honest dealership, no games or gimmicks. Fair price. We went to Franklin-Sussex Hyundai over Memorial Day weekend to look for a used minivan. We were assisted by Erin Lamb, who was not pushy, but worked We went to Franklin-Sussex Hyundai over Memorial Day weekend to look for a used minivan. We were assisted by Erin Lamb, who was not pushy, but worked to find us a good car to fit our growing family. There was no pressure and after we reached a verbal agreement of terms, we went to financing to complete the purchase. After we got home that evening, we reviewed the contract and saw that although the payments were what we agreed on, the terms were a little different. We knew it was already signed and it was our own fault for not reading it closer. However a few days later we called Erin about spare key and mentioned the descrepency, she advised us to come in and meet with her sales manager. We were still skeptical whether anything could be changed after contract was signed, however to our surprise, they re-wrote a new contract with terms we had discussed with Erin and we saved an additional $1500. It was terrific and we couldn't believe the honesty and fairness they displayed throughout. Franklin-Sussex Hyundai is an honest, professional dealership and we plan to return next time we need a new or used vehicle. More

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Trail of the Car Was a warm and sunny day, in Sussex New Jersey, and I was on a mission. To find a good car at a price I could afford. Half the battle is finding a g Was a warm and sunny day, in Sussex New Jersey, and I was on a mission. To find a good car at a price I could afford. Half the battle is finding a good sales professional that I could work with. I found that person in Erin Lamb. Don't mind telling you, took an hour to drive to Franklin Sussex Hyundai and all afternoon to complete the paper work. However, I'm very pleased with my 2011 Tucson. It was deffinately worth the trip! Also, on final inspection, found a parking lamp and marker lamp burned out. Erin didn't hesitate to have "service" pull the car in and change burned out bulbs. No "hemming and hawing" just "Get er' Done"!! That's what it's all about! Glenn Roth, Great Meadows, NJ More

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Erin not only encompasses the amazing work ethic long gone, but to explain the compassion and extent she will go as an all around amazing asset to anyones experience...sales or otherwise! I am so Blesse gone, but to explain the compassion and extent she will go as an all around amazing asset to anyones experience...sales or otherwise! I am so Blessed to have met her during this experience and now can call her friend! If you are on the fence..get off and over to see her as well as the team..POSITIVE ENERGY! More

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