Eric Yngve | Page 5

Great Experience buying We traded in an older used car to purchase a newer certified used SUV. We found what we wanted online, went and test drove a few that were on the lo We traded in an older used car to purchase a newer certified used SUV. We found what we wanted online, went and test drove a few that were on the lot. We were offered a good price for our trade and paid what we considered to be a fair price for the the new car we bought. The sales team were up front and we didn't feel pressured by the sales team or the Finance/Loan Dept. Also great was the communication from our salesman (Greg) and manager (Eric). My texts, phone calls and emails were all answered quickly (and yes I used all 3 methods). I also feel it's important to point out that everything was straightforward which is important when you don't have the time to spend on misleading information. Great experience. More

by JHurley Verified Customer Verified Customer

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Great Experience! Eric was very professional throughout the whole process of buying my new car. Previously, my experiences with car dealerships have not been positive Eric was very professional throughout the whole process of buying my new car. Previously, my experiences with car dealerships have not been positive. There is often very high pressure, which was not the case with Eric. He took the time to help me and work with me to find what I wanted, without pressuring me to buy until I was comfortable. Thank you for making the purchase of my new car enjoyable! I love the car! Sue B. Denny was also professional and provided great service throughout the process! He assisted me with setting up my Bluetooth and other necessary features before sending me on my way. Thank you both! More

by Sue Verified Customer Verified Customer

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New vehicle Eric and Dennis were great to deal with. They were very professional and courteous. I don’t enjoy going through the back and forth buying a new vehi Eric and Dennis were great to deal with. They were very professional and courteous. I don’t enjoy going through the back and forth buying a new vehicle but they made the process much less stressful. More

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Top notch All workers were polite, friendly, helpful and professional. It made for a stress-free vehicle purchase. I’m glad I chose Boch Toyota. I would definit All workers were polite, friendly, helpful and professional. It made for a stress-free vehicle purchase. I’m glad I chose Boch Toyota. I would definitely recommend this dealership to a friend. More

by Dangreardon Verified Customer Verified Customer

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Car buying Best car buying experience we've ever had and been buying cars for 30 years! Eric Yngve, the sales manager, was exceptional. Greg, our sales person, Best car buying experience we've ever had and been buying cars for 30 years! Eric Yngve, the sales manager, was exceptional. Greg, our sales person, and Peter Tosti in finance were also terrific. Efficient, fair, friendly and easy. Would recommend them all and Boch Toyota of Norwood without any reservation! More

by LVROMO Verified Customer Verified Customer

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Busy but helpful Everyone seems busy, but they do find someone to help you. Experience was good overall. Lacking in coordination between people, had to wait an hour fo Everyone seems busy, but they do find someone to help you. Experience was good overall. Lacking in coordination between people, had to wait an hour for a test drive when they knew I was coming and told I would be all set. Once Nour took over, we were all set, she made sure we were taken care of. More

by keithflanders Verified Customer Verified Customer

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Friendly staff, professional service, low pressure environme Any questions the sales person was unable to answer they were happy to introduce me to a service professional who could provide more insight. My only Any questions the sales person was unable to answer they were happy to introduce me to a service professional who could provide more insight. My only issue is the service waiting area is perhaps not on par with luxury dealership standards. My purchase of a new vehicle was straightforward with very little hassle. All staff members were considerate of my needs and happy to assist. More

by ImporttheR34already Verified Customer Verified Customer

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Great service! Very well meaning people Hung did a great job answering all of our questions, and was very professional. The entire Boch Toyota team was very courteous, and were very caring i Hung did a great job answering all of our questions, and was very professional. The entire Boch Toyota team was very courteous, and were very caring in terms of making sure our needs were met. Great service, great team, great salesmen. More

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Bad Customer Service Find Another Dealership I came to this dealership to look at a 2017 Toyota Tundra. When I arrived the vehicle was not in the lot because one of the managers took the vehicle I came to this dealership to look at a 2017 Toyota Tundra. When I arrived the vehicle was not in the lot because one of the managers took the vehicle for personal use. A waste of 2 hours. My sales advisor assured me the vehicle would be back tomorrow. He said he'll call me when it back. No one called me the next day. Another day passes before the sales manager called me and ask me how far away was I from make a deal. He had no idea I still didn't see the truck. When I informed him of this he told me its still available and pleadge with me to come see the truck. Againest my best judgment I went to the dealership. The dealship did not want to play ball when I arrived. I noted some issues and point it out to the sales manager. I explained that standard options where removed by prior owner but the dealship did not care and would not budge on prices. For example, the Toyota track system, tonneau cover, and side steps to name a few. Another big issues was the truck was not certified pre owned. The manager said it fits all the criterias to be a certified pre owned vehicle but the dealership choose not to file the paperwork necessary because of cost. The sales manager said he could sell me a 3 party warranty. This warranty cost $1,900 and would cover bumper to bumper. After some investing I finded out this warranty only works at THEIR dealership. I can NOT use it anywhere else. Do yourself a favor and find an another dealership. These guys are scam artists and are out to get your hard earned money. More

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Very unprofessional! Eric was very dishonest ! I had purchased the in late July. Due to a passing in my family in another state,, I was unable to drive it for weeks. I realized there were many issu I had purchased the in late July. Due to a passing in my family in another state,, I was unable to drive it for weeks. I realized there were many issues mechanical, as well as not haven’t been clean inside. Very disappointed,!! I will be coming to your dealership as soon as I can this week. I will expect to talk to someone in management about the many issues I have. More

by LUANNSCOTT55 Verified Customer Verified Customer

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