Eric Thompson | Page 8

Great Experience All Around! Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weila Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weiland and Justin Taylor, I could not have had a quicker, easier or better transaction. I was impressed how they all work together as a team. They even stayed a bit late to complete my purchase. Highly recommended!! More

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They keep me coming back! I recently bought my third van from this dealership - a 2013 Chrysler Town & Country. As a customer of this dealership for over 15 years, I am always I recently bought my third van from this dealership - a 2013 Chrysler Town & Country. As a customer of this dealership for over 15 years, I am always impressed by the professional staff and incredible service. I searched the website in preparation for this purchase and appreciated the photos and details provided for each vehicle in the inventory. Eric assisted patiently and professionally via text message during our weeks of decision-making and questions. We love the new van and appreciate the deal that perfectly suited our needs. This sort of experience keeps me loyal and uninterested in buying from other dealerships! Eric was awesome. Thank you so much! More

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Great Sales Dept., poor Service Dept.!! Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when w Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when we recently went to their Service Dept. Not one person will look up and acknowledge you when you are standing there waiting. No one greets you or even thanks you when you leave. A girl in the back came walking through to get papers off the printer yawning with extremely short shorts on (really unprofessional). Our salesperson came in to greet me and tried to get an answer as to where our car was, and then he finally located it outside running, no one told us it was ready or they were even bringing it around. The guy who handles the detailing acts like he doesn't want to be there and could care less that you are there. Overheard the other employee ask a customer why he was there, the customer replied for a free oil change and his response was "what makes you think you get a free oil change", really!!?? Customer said his salesperson gave it to him. No apology for being rude. This Service Dept. needs a reality check and a lesson in customer service!!! More

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Great experience at Ganley I recently purchased a 2015 Jeep Compass and I love it! The whole team make me feel very welcome and were super nice. Eric was my sales person, and wa I recently purchased a 2015 Jeep Compass and I love it! The whole team make me feel very welcome and were super nice. Eric was my sales person, and was great. He was knowledgeable about the vehicle and was helpful in answering all of my questions. More

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Very pleased This is a great dealership. Process was smooth and timely. They are great to work with. The Internet inquiry to final purchase was efficient and we This is a great dealership. Process was smooth and timely. They are great to work with. The Internet inquiry to final purchase was efficient and well done. It was worth the drive. More

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Great service. Awesome staff. The people at Ganley Village are one of a kind. They always give the best in customer service. That is why I continue to do business with them. Great The people at Ganley Village are one of a kind. They always give the best in customer service. That is why I continue to do business with them. Great deals. Great service. That's all you can ask for in a dealership. And you get that at Ganley Village. I've bought 3 vehicles from then since 2010 while my family has bought countless others new to used. We will continue to go there for our vehicle needs. More

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