Eric Ng
Eric Ng at Acura Of Pembroke Pines

Eric Ng | Page 17

Service Assistant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.8
195 Reviews
4.8

195 Reviews

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195 Reviews of Eric Ng

May 16, 2022

Dealership Rating
Employee Rating

Acura of Pembroke Pines is as great dealership, This is the only dealership I go to just for service and when I want to a new Acura. More

by jpeguero55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your review! We're honored to have received your 5-star rating! See you next time! -Acura of Pembroke Pines

May 15, 2022

Dealership Rating
Employee Rating

Very poor service Bad communication Hangs up phone No complimentary wash Rude workers Didn’t recognize my car More

by MARIAVRIL770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

May 16, 2022

Acura Of Pembroke Pines responded

We regret that your experience wasn't up to our usual standards, Maria. We'd like to help resolve this situation and regain your confidence in us. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

May 13, 2022

Dealership Rating
Employee Rating

Front vehicle drop off to pick up I received excellent customer service, especially from the person who helped me out. More

by YAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

May 13, 2022

Acura Of Pembroke Pines responded

This is what we love to hear! Thank you for trusting our team with your automotive needs! See you next time at Acura of Pembroke Pines!

May 11, 2022

Dealership Rating
Employee Rating

This dealership is top notch. From the sales guys in the front, to the management, to the service writers all the way down to the salt of the earth that are the technicians. They More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Jean Louis , Dino Liebro, Ron Richardson

May 11, 2022

Acura Of Pembroke Pines responded

Hi Jeremy, thank you for taking the time to share your recommendation! We appreciate your 5-stars and look forward to seeing you next time at Acura of Pembroke Pines!

May 06, 2022

Dealership Rating

Excellent service. I went there to buy my Acura 2020 and I left in 3 hrs. Everything was fast and clear. The Sales men Miguel and the Manager Scoot were so nice and di More

by Marlene Fread
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Joe Urteaga , Miguel Ramirez

May 06, 2022

Acura Of Pembroke Pines responded

Hi Marlene, thank you for sharing your experience working with Miguel and Scoot at Acura of Pembroke Pines! We hope you enjoy your new Acura and look forward to seeing you at your service appointment!

May 10, 2022

Marlene Fread responded

Your Welcome.😊

May 06, 2022

Dealership Rating
Employee Rating

Great service and everyone there aim for excellency. I always feels welcome and left satisfied when I go there. More

by DALLAEU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis , Kevin Gomez, Andres Perez

May 09, 2022

Acura Of Pembroke Pines responded

Thank you for your confidence in the Acura of Pembroke Pines team! We appreciate your support and look forward to seeing you next time!

April 28, 2022

Dealership Rating
Employee Rating

As always, everyone is awesome ! Every oil change is quick and the car wash leaves my car brand new More

by CHABA558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Apr 29, 2022

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate your kind review and look forward to your next visit!

April 26, 2022

Dealership Rating
Employee Rating

Great prices and fast service, recommend everyone to go out and get a car now. More

by Pineapple
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Urteaga , Douglas Campbell, Christian Rodriguez

Apr 27, 2022

Acura Of Pembroke Pines responded

Wow! Your review has made our day Thank you so much for coming to Acura of Pembroke Pines!

April 21, 2022

Dealership Rating
Employee Rating

Good. Fast and encouraging. Won’t mind servicing my car with them. And can definitely refer them to friends and family More

by Zhico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Apr 21, 2022

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We look forward to serving you again in the future!

April 18, 2022

Dealership Rating
Employee Rating

Took my car for service and they left sip stick out and I had oil all over my car and no transmission fluid in the vehicle. Took it back and now. They left all the clips out of the plastic that covers the m More

by sortega619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Campbell

Apr 26, 2022

Acura Of Pembroke Pines responded

We're disappointed to hear about this experience. We appreciate you bringing this to our team's attention and we would like to help improve your opinion of us. Please contact me at your earliest convenience so we can discuss this in more detail and find a solution to these concerns. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

Apr 27, 2022

sortega619 responded

Please give me a call at 561-628-8172

Apr 27, 2022

sortega619 responded

5617288172

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