Eric Defalco
Eric Defalco at Tasca Ford of Cranston

Eric Defalco | Page 10

Service Advisor

Tasca Ford of Cranston

1300 Pontiac Ave
Cranston, RI 02920

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5.0
370 Reviews
5.0

370 Reviews

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370 Reviews of Eric Defalco

December 23, 2019

Dealership Rating
Employee Rating

Excellent 10 - Doesn't get any better, the quality of their work is unmatched. Could/would never have anybody but Tasca service my vehicle. it's all about pe More

by d-braga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Petricone, Edward Nardolillo, Josephine M. Merolla , Bruce Dancause, Stephen D'Elena, Dave Mooney, Giuseppe Moretta, William Remak, John Stone

Dec 23, 2019

Tasca Ford of Cranston responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again at Tasca Automotive Group! Sincerely, the Tasca Family

December 11, 2019

Dealership Rating
Employee Rating

Eric was great to work with. He was very polite and knowledgeable. I was in and out in no time and all work was well done. More

by LL
Recommend Dealer
Yes
Dec 11, 2019

Tasca Ford of Cranston responded

Thank you for your wonderful review! We're happy to hear that Eric was able to provide you with a positive service experience and that everything was done in a timely manner. Thank you for choosing the Tasca Automotive Group! Sincerely, the Tasca Family

December 10, 2019

Dealership Rating
Employee Rating

Recall Service Brought my Fusion in for a recall. Had an oil change, tires rotated, and new wipers while it was there. Eric Defalco was my service rep and couldn't More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 10, 2019

Dealership Rating
Employee Rating

Eric was fantastic and explained everything and did not pressure me to do any fixes that were not needed. The team did a great job. More

by Kevrob3031
Recommend Dealer
Yes
Dec 10, 2019

Tasca Ford of Cranston responded

Kevrob3031 Thank you for the great review. Eric is one of the best, and we are very lucky to have him on the team. We look forward to serving you again soon. Sincerely, Carl Tasca, Jr.

December 07, 2019

Dealership Rating
Employee Rating

Excellent serviceThank you for helping me figure out Excellent service Thank you for helping me figure out what was wrong with my car. Now I can start working on the issue with the engine. More

by kevindupre
Recommend Dealer
Yes
Dec 07, 2019

Tasca Ford of Cranston responded

Kevin Thank you for the nice words. Eric has been with us a long time, and he is always at the top of the list for customer satisfaction. We look forward to serving you again soon. Sincerely, Carl Tasca, Jr.

October 29, 2019

Dealership Rating

Very satisfied They gave me a ride to work and had the vehicle ready before they said it would be. Very knowledgeable and helpful. Also, very polite staff. More

by stvricci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 25, 2019

Dealership Rating
Employee Rating

Quick Service I received quick service with my tire replacement. Surprised with getting a car wash and light vacuuming after replacement in spite of service departm More

by bailey
Recommend Dealer
Yes
Oct 25, 2019

Tasca Ford of Cranston responded

bailey Thank you for the 5 star review and for your business. I am happy that Eric and the team were able to give you a great experience!!! Sincerely, Carl Tasca, Jr.

October 16, 2019

Dealership Rating
Employee Rating

Very pleasant and profesional Did not have to wait long. Technician very informative and pleasant. Informed me of upcoming recall. Checked everything i was concerned of and reminde More

by Elaine Cairone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2019

Dealership Rating
Employee Rating

Confidence Total confidence in having the job done right. I had spoken with the service rep weeks before the apt was made. We went over all that had to be done More

by BPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 10, 2019

Dealership Rating
Employee Rating

My vehicle was in for a recall. The service was great and everything was done before I had to work. Problems were addressed and fixed. More

by Lorna9570
Recommend Dealer
Yes
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