Emma Allen | Page 17

Called me after my inquiry, answered my questions, explained the process and the warranty, great price Thank you, I will purchase again in the future. explained the process and the warranty, great price Thank you, I will purchase again in the future. More

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The absolute best experience I have had purchasing anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free experience . I highly recommend anyone looking to buy a new ride to go to Lombard Ford in Winsted. Mark will make you feel at home with no pressure , only patience and knowledge. More

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My appointment was set up to be early to allow me to get to work. Everyone was friendly and helpful I was in and out with plenty of time to spare to work. Everyone was friendly and helpful I was in and out with plenty of time to spare More

by TAMMYTRACY66 Verified Customer Verified Customer

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I purchased a Ford Protect PremiumCare 8 year 100,000 mile plan from Lombard Ford, and couldn't be any happier. Lombard emailed me within 24 hours to notify me that my contract had been activated. The co mile plan from Lombard Ford, and couldn't be any happier. Lombard emailed me within 24 hours to notify me that my contract had been activated. The contract immediately showed up on my FordPass app once I received Lombard's email. I wanted to purchase the Ford ESP warranty through Lombard because they had such good reviews, and they are BBB certified, so I called Lombard, and talked to Emma (who was amazing), and asked if she could match a lower price from another online dealer. Emma got the approval from her Manager to match the same deal I found elsewhere. Emma was an absolute pleasure to deal with. I can see why they have a A+ rating from BBB with the great customer service they provide. More

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This was the first time I dealt with Lombard Ford, specifically Emma. She walked me through the process for the ESP warranty, answered all my questions and set everything up. The whole process took v specifically Emma. She walked me through the process for the ESP warranty, answered all my questions and set everything up. The whole process took very little time since Emma is quite knowledgeable and competent and the whole process was by telephone. I highly recommend Lombard Ford's employee Emma Allen in the warranty department. More

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My first time dealing with Lombard Ford. I was recommended by a friend who said he had an excellent experience. He was totally correct. I dealt with Emma Allen and she was terrific. She walked me recommended by a friend who said he had an excellent experience. He was totally correct. I dealt with Emma Allen and she was terrific. She walked me through the whole extended warranty process. She patiently answered every question I asked and did it in a friendly manner. I would have no problem recommending Lombard Ford especially Emma. More

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I just purchased my second Extended warranty through Emma; she also assisted me with a transfer of the first ESP I purchased. She is extremely helpful, honest and professional. I purposely saved her inf Emma; she also assisted me with a transfer of the first ESP I purchased. She is extremely helpful, honest and professional. I purposely saved her information from my first interaction in 2013. I highly recommend her as she is very thorough and explains everything in great detail. Add the fact that they are the cheapest ESP I could find; I am in NC and called numerous out of state dealers searching for the best price. Very highly recommend Emma, I have her info saved for my next ESP. More

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I can't say enough great things about Emma. She was so polite and friendly. She was there to help me along by handling my extended warranty. She took the time to listen and answer all my questions. I woul polite and friendly. She was there to help me along by handling my extended warranty. She took the time to listen and answer all my questions. I would highly recommend her. She provided great service. More

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I want to thank Emma for a great experience when purchasing an ESP for my Lincoln. She is professional, kind and friendly. She is a great asset to Lombard Ford. This was my first dealing with your c purchasing an ESP for my Lincoln. She is professional, kind and friendly. She is a great asset to Lombard Ford. This was my first dealing with your company and I have already told friends to give you a try and to ask for Emma. If I could give you a 10 star rating, I would. Thank you again, Keith in Ohio More

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WOW, what a tremendous transaction this was, mainly due to Emma Allen and her extended warranty product line she represents. I was coming to a close on my Ford ESP 100,000 mile warranty and she seamlessly to Emma Allen and her extended warranty product line she represents. I was coming to a close on my Ford ESP 100,000 mile warranty and she seamlessly kept me covered until I replace with another Ford truck! Unlike most service these days, Emma was easy to converse with, was clear and accurate, knew her "stuff," was supportive and understanding of my needs, and....get ready for this.....she FOLLOWED THROUGH with phone calls, arrangements, and processing! Would strongly recommend and I'll go back to her when the need arises with my next vehicle! More

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