Eliot Pergricht | Page 26

The Ultimate Experience Purchasing a new vehicle (auto in my case) is a very tiresome and tedious process......walking around from one dealer to another, looking at vehicles, Purchasing a new vehicle (auto in my case) is a very tiresome and tedious process......walking around from one dealer to another, looking at vehicles, opening doors, sitting in them, test driving them and then the dreaded sales line...... "if we meet your price will you purchase one today." NO! These aren't the types of purchases made at a moment's notice. It requires research, identifying your specific need/want, budgets, and what fits you, not what a dealer wants to fit you into. Our sales associate was Eliot Pergricht. We detailed our specific requirements, type of vehicle being considered, our budget and off he went. We looked at vehicles in their inventory, identified ones that might be a good fit and Eliot did an excellent job, in his self controlled manner in discussing the vehicles, pros/cons without any pressurized sales or, "would you buy today" sales approach. Eliot understands the process of purchasing a vehicle, the money involved, and the emotional stress of making such a decision, considering the pool of dealers, autos, choices and post cognitive dissonance. What is that? In marketing circles, a customer's complete satisfaction with the entire process of buying a car, especially the product itself. The Sullivan business model is very much customer oriented with a focus on helping the customer reach their objective....financial and product wise. They are very honest and right up front. If they can't meet your financial targets, they'll tell you so, not try to downgrade you into a vehicle that you may not be happy with in the end, and the customer becomes the loser. Eliot was quick to bring vehicles to us, not have us walk all over the lot peering through darkened windows only to get more frustrated and walk out disgusted. He told us to relax, and brought the vehicle to us for review and a test drive. As customers, we expected nothing more and nothing less. I strongly recommend Eliot if you are looking for a Buick. He's experienced, knowledgeable, very personable and I guarantee you will have a good experience. Not only Eliot, but other members of the Sullivan team we dealt with were great people.....tall Mike, Gabriel, and even the Finance closer, Mike O'Connell were very friendly and personable, and each in his own way had nothing but the kindest words to say about Mr. Sullivan and the organization. Nicely done guys! Thank you. Henry Pielach More

Print

Easy to Lease I have been dealing with Sullivan on and off since the early '90's when Pontiacs were still available. I am now about to begin my third lease in a row I have been dealing with Sullivan on and off since the early '90's when Pontiacs were still available. I am now about to begin my third lease in a row on a Buick. I do my homework so I know what number I need to hear in order for Sullivan to retain my business. They always exceed my expectations and just as importantly to me, they (salesperson, finance manager, cashier) alway treat me in a friendly, fair, patient, and respectful manner without any pressure whatsoever. I highly recommend this dealership and especially my salesperson, Eliot Pergricht. More

Print

Happy customer. Super helpful and friendly. Was in bind with one car down and wasn't ready to purchase and Eliot made it easy. We plan to make our next purchase there Super helpful and friendly. Was in bind with one car down and wasn't ready to purchase and Eliot made it easy. We plan to make our next purchase there. More

Print

Always fair and professional I recently purchased my third vehicle from Sullivan. They have always presented fair and honest pricing. Their trade offer was fair and appropriate. E I recently purchased my third vehicle from Sullivan. They have always presented fair and honest pricing. Their trade offer was fair and appropriate. Eliot (salesman) was honest and direct. He gave a straight forward price. I highly recommend Eliot and the dealership. More

Print

Certified Auto purchase Test drove and purchased certified used SUV on first visit to this Dealership. All of staff with whom I interacted were very courteous and respectful. Test drove and purchased certified used SUV on first visit to this Dealership. All of staff with whom I interacted were very courteous and respectful. They earned my business and would recommend without hesitation. More

Print

No pressure I hate buying a car more than just about anything in the world but my experience with Eliot and the crew at Sullivan erased this item from that most d I hate buying a car more than just about anything in the world but my experience with Eliot and the crew at Sullivan erased this item from that most dreaded list. The experience was smooth, fast and respectful. I didn't feel that I was being manipulated, managed or taken, which has been the case with all other car buying experiences. I would definitely recommend Eliot and Sullivan again. More

Print

New car purchase The car I wanted was in stock; at a price I wanted to pay; and the transaction was exceptionally smooth - from the time I e-mailed the dealership to The car I wanted was in stock; at a price I wanted to pay; and the transaction was exceptionally smooth - from the time I e-mailed the dealership to see whether the car was available to the time I drove my new car off the lot. Everyone was very considerate and cordial, and everything about the transaction was very carefully explained and executed. This is a very, very good dealership! More

Print

Quick and Easy Found the vehicle I was interested in via internet search. Visited dealer, test drove vehicle and came to agreed upon price within 30 minutes of arri Found the vehicle I was interested in via internet search. Visited dealer, test drove vehicle and came to agreed upon price within 30 minutes of arriving. Best price for vehicle within 200 miles of dealership. More

Print

friendly and helpful stafd Sullivan Buick is an awesome dealership I just purchased my 5th Vehicle and couldn't be more pleased my salesman Eliot pergricht has always made my ex Sullivan Buick is an awesome dealership I just purchased my 5th Vehicle and couldn't be more pleased my salesman Eliot pergricht has always made my expierence pleasant he works extremely hard to ensure I am completly satisfied with my vehicle and terms of my purchase if you're in the market for a used or new vehicle I would highly recommend going to see Eliot More

Print

Car was in unbelievable condition I was in search of a used Subaru Impreza. It's difficult to find one with low miles and at a good price. Well I was blown away that they had an '08 wi I was in search of a used Subaru Impreza. It's difficult to find one with low miles and at a good price. Well I was blown away that they had an '08 with only 70K miles, at a competitive price. I know how quickly a nice Impreza can vanish off a lot, especially one in as good of condition as this. Elliot helped me through the sale, which was painless, and was nothing but honest and friendly throughout. I'd recommend checking this place out, they even had a '77 Buick with only 70K miles on the lot that sold that day. Great shop with great amenities and friendly staff. Also Bill in the finance department was fantastic. More

Print