Eli Berrios

I had a great experience buying my truck from this dealer. The staff was professional, knowledgeable, and honest throughout the entire process. They answered all of my questions, provided excellent cu dealer. The staff was professional, knowledgeable, and honest throughout the entire process. They answered all of my questions, provided excellent customer service, and made the purchase smooth and stress-free. I would highly recommend them to anyone looking for a reliable vehicle and a positive buying experience. More

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This is our 2nd visit to Chevy Castle VP. After meeting and working with Eli at our first visit, we knew we would be back to purchase our Trax on our 2nd visit with him. His calm presence a After meeting and working with Eli at our first visit, we knew we would be back to purchase our Trax on our 2nd visit with him. His calm presence and thoughtful listening to our needs; along with a fair price and transparency means that we have now found our dealership going forward. Thank you Eli and VP Chevy for restoring faith that customers can still purchase cars in person without pushy tactics and hidden fees. Cars are a lot of money and you made a big purchase feel easier. With three grown children we will be back. Thank you! More

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Make sure before you go in to get pre qualified if your looking to purchase a particular vehicle that way you won't waste your time haggling with price and rate. Your salesperson and finance person will be looking to purchase a particular vehicle that way you won't waste your time haggling with price and rate. Your salesperson and finance person will be easier to work with and able to work with you with discounts and best rates. I appreciate Eli salesperson and Mike who handled financing of the vehicle for a honest and efficient transaction. More

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Came in to look at a car and was met by Eli. He was extremely helpful, test drivr and going over the numbers. Worked with myself and the manager to come to an agreement on a price and monthly th He was extremely helpful, test drivr and going over the numbers. Worked with myself and the manager to come to an agreement on a price and monthly that worked for everyone. Left with the car i wanted. Very pleased. Thanks Eli! More

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One of the best dealerships you’ll ever find. Great Deals and Great Service overall! Great Deals and Great Service overall! More

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Everyone at the dealership was super kind and helpful. I appreciated everyone’s support during the process of buying a car! I appreciated everyone’s support during the process of buying a car! More

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⭐☆☆☆☆ I purchased a car from this dealership, and it required dent repair. I appreciate that the dealership provided a loaner car while the work was being completed. However, I was promised that the required dent repair. I appreciate that the dealership provided a loaner car while the work was being completed. However, I was promised that the repair would be completed today. Today marks the 7th day since I left my vehicle, and I have now been informed that the repair work has not even started. I was already told on the day of delivery that the repair had not yet begun, so it is very disappointing that the vehicle was held for an entire week without any progress. I understand that delays can happen, but a lack of communication and failure to honor commitments is unacceptable. After purchasing a vehicle, I expected much better service and management. Overall, this has been a very frustrating experience. More

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I was very pleased with the service I received at Castle Chevrolet. Everyone i dealt with, especially Elias Berrios, were friendly and helpful. Chevrolet. Everyone i dealt with, especially Elias Berrios, were friendly and helpful. More

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We had been looking for a car for our daughter. Castle Chevy in Villa Park and our sales rep Eli were the only dealership out of the previous 4 we had been to, where we finally felt comfortable. Castle Chevy in Villa Park and our sales rep Eli were the only dealership out of the previous 4 we had been to, where we finally felt comfortable. Eli was honest and made us feel welcome. The experience was hassle free and smooth. Thanks Eli! More

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I recently brought my 2019 Chevy Colorado in for service and was completed quickly and without issue. Attempted to go to a dealer closer to my home and left unsatisfied. I will drive the extra mile to this and was completed quickly and without issue. Attempted to go to a dealer closer to my home and left unsatisfied. I will drive the extra mile to this dealer for all my service needs in the future. More

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