Elgin Castro | Page 6

"Outstanding Customer Service" Elgin Castro!!! I made an appointment in advance with Elgin Castro. Buying a car can be stressful at anytime but on a Saturday at 12:00pm. The showroom was packed w I made an appointment in advance with Elgin Castro. Buying a car can be stressful at anytime but on a Saturday at 12:00pm. The showroom was packed which says allot about this dealership. Elgin was on time and proceeded to show me the vehicles I was interested in. Elgin answered all my questions and never tried to persuade me into something I didn't want. I like just dealing with one person unlike other dealerships were you may talk to 5 to 7 different people. Elgin made this trip a breeze from start to finish. No stress and No pressure. I drove away in my new 2016 Toyota Rav4 in less then 2 hours. Outstanding Job Elgin Castro and Avondale Toyota. That is how you run a business. More

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Excellent Service Elgin Castro was our requested salesman.Why? Because he handled our last car purchase .He is efficient ,personable,kind ,and knowledgeable.He understo Elgin Castro was our requested salesman.Why? Because he handled our last car purchase .He is efficient ,personable,kind ,and knowledgeable.He understood exactly what we wanted.an upgrade from our current Toyota sienna,which we love.We just wanted GPS,moonroof and leather seats.He knew just the car we wanted.No hassling,no haggling.He got us the payment we needed and an excellent price for our current Sienna.We had to get on the road and he even went out and helped the guys prepare the car.He goes over and beyond to make his customers happy!Such a great car buying experience! More

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Great service with high integrity I worked with Elgin at Avondale Toyota in February of 2016. He provided my family and I with the best experience we've ever had while purchasing a ca I worked with Elgin at Avondale Toyota in February of 2016. He provided my family and I with the best experience we've ever had while purchasing a car. Everything was open and honest and we will be coming back again for our next vehicle! More

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It exceeded all my expectations. It was 90% less stressful than the last time I purchased a car. It was made easy and made feel like a real human being. Elgin Castro was amazing! I am It was 90% less stressful than the last time I purchased a car. It was made easy and made feel like a real human being. Elgin Castro was amazing! I am a customer for life and will recommend to everyone. You are made to feel truly special from the moment you walk in. Every point of contact with employees were positive. You are greeted and asked about your need and connected immediately with the person you need. My children's and my needs were accommodated. More

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Purchased a new car Elgin Castro helped me purchase a new 2015 Highlander and was very professional in helping me put the deal together by my trading in my 2008 Highlande Elgin Castro helped me purchase a new 2015 Highlander and was very professional in helping me put the deal together by my trading in my 2008 Highlander for a new 2015 Highlander. I was out of state at the time and with Elgin's telephone help it all came together very smoothly. He even picked me up at the airport and drove me to my home!!! And then after the trade-in and purchase he had me picked up at my home and driven back to the airport! Now, that's service!!! Thanks Elgin!! More

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Easier than expected Elgin was supportive and easy going about the entire buying process. He didn't push features we didn't want or couldn't afford for this vehicle. He ma Elgin was supportive and easy going about the entire buying process. He didn't push features we didn't want or couldn't afford for this vehicle. He maintained friendliness even as we stood outside in the Phoenix heat debating the merits of the two cars we took for test drives. Ultimately, we got exactly what we wanted and were pleased by the simplicity of the process. This made the unavoidable time consuming quality of buying a car a little more tolerable. We'll return to this dealership! More

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Elgin Castro went above and beyond to make sure we were happ y. He has sold us our past 3 Toyota and he is the reason why we keep coming back. y. He has sold us our past 3 Toyota and he is the reason why we keep coming back. More

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Elgin Castro Elgin was very helpful and very knowledgeable about all the vehicles he showed us.He also listened to what our needs were, to help us select the vehic Elgin was very helpful and very knowledgeable about all the vehicles he showed us.He also listened to what our needs were, to help us select the vehicle that suited us. More

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Amazing service This dealership deserve a five star rating because the people are helpful and do everything to make you feel like family. Recommend everyone to visit. This dealership deserve a five star rating because the people are helpful and do everything to make you feel like family. Recommend everyone to visit. More

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Straightforward, honest, quick and easy Elgin is the best car salesperson I have ever worked with. I love this dealership because they are no haggle and you only deal with one person. I got Elgin is the best car salesperson I have ever worked with. I love this dealership because they are no haggle and you only deal with one person. I got a great deal on my trade in and awesome financing. The dealership is very pleasant and low key. No one is fake or pushy. More

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