Elbert (Tut) Edwards | Page 105

All the staff have been very helpful and courteous, especially Freddie Valdovinos. He and Mr. Crabtree worked to get me a good negotiated trade on my 2009 Focus. especially Freddie Valdovinos. He and Mr. Crabtree worked to get me a good negotiated trade on my 2009 Focus. More

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Being a first time car buyer, and dealing with some other Ford Dealerships around the Metroplex.. where the people were rude and jerks, and tried to charge me a high rate (8%) for a basic package, and just b Ford Dealerships around the Metroplex.. where the people were rude and jerks, and tried to charge me a high rate (8%) for a basic package, and just blamed their attitudes on it being a busy saturday.. I had almost given up on buying a new car, or not buying a Ford. A friend refered me to Mark Lancaster at Five Star Ford, said that he was the Top of the Line salesman. And I agree full heartedly Mark Lancaster made the experince so enjoyable and was a wonderful salesman to work with. He was so helpful from the moment that I sent him an email at 8 am to the time I drove off the lot with my brand new Mustang at 9:30 at night. In the emails he asked me basic questions on what i wanted in my car.. I told him the basic package, Metallic gray.. and how much i wanted to pay after TT&L.. I didn't need all the bells and whistles, i had gone without them for so long, didn't feel i really needed them. I pulled into the lot at 5:30 pm he greated me at the door and had my dream car all ready and waiting for me to test drive it, also to top it off, he picked one out that had a few bells and whistles in it, and still came in under what i wanted to pay monthly. Tut Edwards was a pleaseure to work with, he helped me get a low APR and came in underneath my maximum monthly payment. I could have not asked for a better Finance guy to work with! He help me understand all the paperwork i was signing, and got me the best bang for my buck. I will definately recommend anyone, looking to buy a new car to got to Five Star Ford! They were truley wonderful people. More

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We came in knowing we had a great short bed Ford pickup. We needed a long bed pick up and Rick Dike showed us several options to choose from. We test drove two, picked the one we liked, got a good trade in We needed a long bed pick up and Rick Dike showed us several options to choose from. We test drove two, picked the one we liked, got a good trade in on our pickup. Rick did a great job getting us our new pickup. Leonard Clanton spent time with us in our new pickup showing us how to work all the computer equipment. All in all it was a great day at the Ford House. More

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All of the representatives we dealt with we're very professional and treated my wife and I very respectfully. Our experience was pleasant and very stress free. We were also given a very good demonstr professional and treated my wife and I very respectfully. Our experience was pleasant and very stress free. We were also given a very good demonstration of the sync system and other features of our new vehicle. We will be back in future for another purchase. More

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I used to live in the area and have bought several vehicles from your dealership. I have always found your people to helpful friendly and courteous and very knowledge about the product. This also incl vehicles from your dealership. I have always found your people to helpful friendly and courteous and very knowledge about the product. This also includes your people in accessories. Your finance people know what is offered by ford offers so you get the most bang for your buck. When walk out of the dealership you feel like you are part of the Five Star Family. More

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Five Star Ford gets a ten from me. Have been a long time user of there service dept. with awesome service. Now I have bought my first new car from them and the experience was as good as I receive from the s user of there service dept. with awesome service. Now I have bought my first new car from them and the experience was as good as I receive from the service dept. Carlos Hernandez was my sales rep and was very knowledgeable about all there products. I would highly recommend Ford products and consider them better than any other cars on the road as well as Five Star being the best dealer in DFW. Also it was a no pressure sale u don't feel like the vultures are flying over you :-) More

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Five Star Ford treated me with the utmost respect, answered every question and even anticipated some of my concerns. I left very satisfied in a fuel efficient, BRAND NEW Ford Vehicle. Tut Edwards is a answered every question and even anticipated some of my concerns. I left very satisfied in a fuel efficient, BRAND NEW Ford Vehicle. Tut Edwards is an excellent salesman, Jack G. handled my finances with care and Gary White answered my questions, concerns. Together the Five Star Ford team earns 5 stars for professionalism. More

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I was tossed around to a few staff members, but ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any questions or concerns I had. More

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Our experience with 5 Star has been the best car buying one yet! There was no pressure, and both sales and finance worked with us to get the car we wanted. one yet! There was no pressure, and both sales and finance worked with us to get the car we wanted. More

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We have been buying cars from Rick Dike for 14 years. I know this pre dates his start at 5 Star but Rick is a true embassidor of the dealership. We drive from Southlake just to deal with Rick and 5 Star fo know this pre dates his start at 5 Star but Rick is a true embassidor of the dealership. We drive from Southlake just to deal with Rick and 5 Star for new cars and service. You guys have mastered the concept of exceed customer expectations. Rick is a fine example. We also had the pleasure of meeting Tut Edwards. Both carried out the 5 Star mission and we were certainly impressed and our expectations were exceeded. We will come back again and again to use your dealership. We have two adult children and they have also used 5 Star and will continue to use 5 Star in the future. Thank you for creating an enviornment in which employees are so happy to work for you that they pass along this joy to every customer the deal with. Sam & Carol Wilson More

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