Efren Madrigal | Page 14

They kept certain things a secret until last minute. Example penalty fee to by vehicle after lease. Called dealer about plates. Was ignored. Financial institutions was changed last minute Example penalty fee to by vehicle after lease. Called dealer about plates. Was ignored. Financial institutions was changed last minute More

by SAMUELMI427 Verified Customer Verified Customer

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To sum it all up, what started as a great buying experience and 5-star review quickly changed to a unsatisfactory new vehicle acquisition and a less than great experience. Joyce Honda will never experience and 5-star review quickly changed to a unsatisfactory new vehicle acquisition and a less than great experience. Joyce Honda will never see a penny from me again. And sincerely hope losing a customer over a $500 windshield (because that’s what they cost) is worth losing a guaranteed $40k every 3 to 4 years. Sometimes losing a few bucks to keep a good business relationship is part of being in business. Joyce Honda isn’t willing to replace my imo defective windshield, and that turned a already strangely problematic new vehicle purchase into a terrible experience as an American consumer. Great job Joyce, let’s blame it on me and not see things for what they are. Wish someone there would actually man up and apologized for a evasive sales team once problems with my new vehicle started. If you can’t stand behind the quality of the product you sell that’s one red flag too many for me. Extremely disappointed a business who’s motto involves treating customers like “family” hasn’t had a minute to have a higher up fix my problem. 3 days later after being denied repair by possibly a fictional character, and no one seems concerned about taking responsibility for a shoddy glass. Perhaps the idea is that the customer will eventually give up and give in to the abusive $1500 repair cost on a 3 week old brand new automobile. They’re welcoming and polite until the sale is complete. Dealership failed to take responsibility for a imo defective windshield, unable to sustain the average road hazards drivers encounter in daily driving. Had to get corporate involved after a abusive price tag of $1500 for a windshield replacement on a 3 week old 2022 Accord Sport. Also had issues with a dislodged fog light, all within 15 days of purchase. In 20 years of driving never had so many issues with a newly purchased automobile. More

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Joyce has always been great to me. Great deals on service, great people and car is taken care of very well too! I'd highly recommend it to others too! Great deals on service, great people and car is taken care of very well too! I'd highly recommend it to others too! More

by LIPAFRIED Verified Customer Verified Customer

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Fastest car buying experience ever! Didn't have to spend ten hours or more There. Didn't have to spend ten hours or more There. More

by 70MPATRICK Verified Customer Verified Customer

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Department was great, Both sales and sales manager. While the purchase process is still very long that is my only complaint. While the purchase process is still very long that is my only complaint. More

by TYLER.ROBERT.PHELAN Verified Customer Verified Customer

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Honest, knowledgeable. Salesman gave us a good idea in choosing a specific vehicle. The change in vehicle gave us better gas mileage Salesman gave us a good idea in choosing a specific vehicle. The change in vehicle gave us better gas mileage More

by kgerardi0 Verified Customer Verified Customer

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Joe our salesman made everything easy and it was a pleasure doing business with him. pleasure doing business with him. More

by HARRINGTON739 Verified Customer Verified Customer

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Mario was the best to work with. Mario was the best to work with M Mario was the best to work with M More

by JEFFTURRISI Verified Customer Verified Customer

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Professional, kind hearted, wiling to work with you, never pushes you to make a decision never pushes you to make a decision More

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I’ve dealt with many different dealerships during my life, never have I been at one that is so friendly and just plain nice. As soon as I walked in I was greeted by at least 3 people. Just a hello. No i life, never have I been at one that is so friendly and just plain nice. As soon as I walked in I was greeted by at least 3 people. Just a hello. No immediate pressure to sell me some thing. I was immediately impressed. More

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