Edwin Rivera | Page 3

Aside from having to go back twice, salesman (carlos) and sales manager (bald guy) were great to work with. Car (used) had issue with backup camera, Service department (guy with finger tattoo who rides motor sales manager (bald guy) were great to work with. Car (used) had issue with backup camera, Service department (guy with finger tattoo who rides motorcycle) took care of the warranty claim the next afternoon and made it a very pleasant experience. A porter (bigger, Hispanic guy) went out of his way to help me get something out of my trade in. Overall, great experience - seemed like the team I worked with actually cared. Would return, and would refer people to the dealership. JZ More

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Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Car Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Carlos also took the time to reach out to me the next day to ensure everything was going great and that I loved the vehicle. Carlos definitely went above and beyond. After being to a couple different dealerships. Carlos definitely made me feel comfortable and not like he was trying to just pawn off any car on me. More

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Marino has sold me two cars both new, beautiful and have kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to hold the desired vehicles for me to test, decide on. More

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I usually bring my car in for oil change. Jan is always very attentive and my car is serviced on time. Friendly and welcoming environment. very attentive and my car is serviced on time. Friendly and welcoming environment. More

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I had scheduled an appointment for service on my vehicle. I got there on time and waited a few minutes to enter the service area. I spoke to a service person and advised him why I had made an appointment. I I got there on time and waited a few minutes to enter the service area. I spoke to a service person and advised him why I had made an appointment. I left and was sent a text less then two hours later advising me my vehicle was ready for pick up. I received fast courteous service all around. More

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I luv going 2 marinos chrysler dealer 2 service my vehicle Edwin in service is awesome his cus service is outstanding over the average u receive at any auto service dept hes a keeper vehicle Edwin in service is awesome his cus service is outstanding over the average u receive at any auto service dept hes a keeper More

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Dealership is wonderful ! Every time I go to Marino, every one I encounter is helpful and kind. Marino’s staff always goes above and beyond. every one I encounter is helpful and kind. Marino’s staff always goes above and beyond. More

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Was greeted promptly by a service advisor. Explained to him why I was there, he assured me that a technician would go through my vehicle to figure out the problem. About a half hour later was called back i him why I was there, he assured me that a technician would go through my vehicle to figure out the problem. About a half hour later was called back into the service area and told what was wrong with my car and that it was all covered under my current warranty. They called enterprise to bring me a car and was on my way. When I picked up my car it was problem free and nice and clean. More

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Marino Chrysler/Jeep/Dodge was very attentive and was able to address and resolve the issue in a timely manner, as well as providing me with a rental and even covered the third day when the job went a da able to address and resolve the issue in a timely manner, as well as providing me with a rental and even covered the third day when the job went a day longer. I will continue using Marino as my primary dealership for anything from oil changes to any work both maintenance and/or warranty type work and will recommend that if you own a Dodge, Jeep or Chrysler to do the same. I have been to a few Dodge dealerships in Chicagoland area and they by far are more responsive, attentive and courteous than the others. Lastly, my interior was a bit dirtier than when I dropped off the vehicle as well as a panel not fully re installed, but considering the work of dropping headliner and reinstalling, I had no issue vacuuming the car out. IKudos to Marino and will be back soon for next oil change. Thank you Marino for caring about the customer, it goes a long way! More

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Great service! Worked fast and found everything that may need to be looked at soon. I would recommend anyone to come here and service their vehicle! need to be looked at soon. I would recommend anyone to come here and service their vehicle! More

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