Edwin Perez

Purchased a new Porsche 911 and the issues with the service started almost from the jump. We were buying from Texas and there were communication issues with both the sales team and finance - none of t service started almost from the jump. We were buying from Texas and there were communication issues with both the sales team and finance - none of their emails functioned and I had to send my personal financial info to personal emails. They were unresponsive and generally unhelpful. I received my car the first week in February and when it came off the truck the battery was dead and the check engine light was on. I took it to the Dallas Porsche dealership where they identified an issue with the coolant and the oil. They had it for 2-3 days. I bring it home and drive it once to the gym and park it for a few days. When I start the car again the check engine light is on and the oil is at 37%. I take it back to the dealership and they have to replace the oil line and the turbos - I was supposed to pick it up a week later but then they couldn't get the oil issue fixed so now they want to replace the actuator. I call Sayed - the sales manager and Lehigh and he tells me he will do me a "favor" and file a case. But when I asked them to do more he told me it was essentially my car and my problem. No apologies, no offer to help beyond the "favor", just totally useless. Now I am almost 6 weeks in - I have driven the car less than 40 miles and two of the trips were to the dealership. Porsche Le High has done exactly nothing to help. $180k on a brand new car that has spent 3/4 of its time in the shop. Absolutely unacceptable. Don't go here to buy a car - they do not give a xxxx about their customers - they want the money and will not lift a finger to keep your business. More

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The rating was excellent and prices were reasonable. Very professional experience and I am glad to have made the decision that I did. Very professional experience and I am glad to have made the decision that I did. More

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Great service group. Made an appointment and they were ready when I showed up. Finished all the issues with my car when promised, and delivered it back to me.. Made an appointment and they were ready when I showed up. Finished all the issues with my car when promised, and delivered it back to me.. More

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Beautiful dealership, very knowledgeable advisor, and super service - I would not buy or service my Porsches anywhere else! 6 out of 5 stars! super service - I would not buy or service my Porsches anywhere else! 6 out of 5 stars! More

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Very good service! High level of communication to keep me updated and timely completion of all work. High level of communication to keep me updated and timely completion of all work. More

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I have been dealing with my Porsche dealer for many years and their service and sales are great! and their service and sales are great! More

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Sales rep (Edwin) did a great job with both the sale and the delivery. Great experience! the delivery. Great experience! More

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Everything is peasant and knowledgeable … they are people oriented and aim to please the customers. Never had a problem getting an appointment and recalls fixed. oriented and aim to please the customers. Never had a problem getting an appointment and recalls fixed. More

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have 4 cars from Lehigh Valley Benz/Porsche no complaints always goo experience. I am a customer for over 18 years. always goo experience. I am a customer for over 18 years. More

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The dealership was impeccable, very responsive, and kind. They were the most helpful I’ve ever had They were the most helpful I’ve ever had More

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