Eduardo Laureano | Page 6

Pay the pre purchase inspection as they will not tell you what's wrong with vehicle. All thier vehichles are overpriced, get extended warranty because they will not help you. I didn't drive my vehicle often what's wrong with vehicle. All thier vehichles are overpriced, get extended warranty because they will not help you. I didn't drive my vehicle often as I could not get the smell out and it was making me sick so I had no idea how much trouble was ahead however I did complain right away to them about my concern. Eastlake Auto Brokers said bring the car in, they would help diagnose, give full detail, give me a loaner while they took a look at the issue but none of this happened. They also lied about allowing me to trade up and then said its not worth it, they could only give me 20% of what I paid, lol...They promised to help but then changed when it came time to follow thru on those promises. Also the lady in charge never called me back but had her staff tickle my ears with empty promises and prolonged the inevitable. Basically, I got beat out of a lot of money. I had to spend over $10k in repairs within the 1st 45 days. Hard purchase to swallow! Very disappointed! More

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Looking to buy a family car, but our situation made it hard to purchase a car since it was our FIRST time. But my family and so loved the effort that our salesman did to help us get approved for our TOYOT hard to purchase a car since it was our FIRST time. But my family and so loved the effort that our salesman did to help us get approved for our TOYOTA. More

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Found my Toyota 4runner at East Lake Auto. Truck was delivered to Colorado and exactly as I expected it to be! Excellent service, Price and customer service. Fair price for the Truck. Five out Truck was delivered to Colorado and exactly as I expected it to be! Excellent service, Price and customer service. Fair price for the Truck. Five out of Five Stars. Thank you Eduardo. Excellent service. Satisfied Customer. More

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Súper bien muy amable el agente me fue una buena experiencia definitivamente si bisitas este lugar pregunta por Eduardo experiencia definitivamente si bisitas este lugar pregunta por Eduardo More

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My son was looking for a used truck and we found one he was interested in at Eastlake. We got there 5 minutes to close and met Eduardo. He graciously showed us the truck and let us look it over, even getti was interested in at Eastlake. We got there 5 minutes to close and met Eduardo. He graciously showed us the truck and let us look it over, even getting keys so we could test it. It turned out to not be what we needed, but despite being "closed", Eduardo showed us a couple of others and took us for a test drive. My son found the truck he was looking for and Eduardo worked with us to get the deal done. Assisted by Gella, (lovely and equally gracious) we did the whole process in about an hour. (They even offered to get us McDonald's :)) Eduardo was friendly, personable, full-on just fun! He made the process easy and light and was so kind to sacrifice his evening so we could get the truck. My son is beside himself happy with his purchase and feels really good about the whole process. Making an investment in a vehicle is exciting, but also very daunting, and we really appreciate the service and care we got from Eduardo and Gella at Eastlake Auto Brokers. Thanks so much! You are awesome! Daniel, Michael and Julie More

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Eduardo was straightforward and didn’t have any gimmicks. Talked to me about extended warranty and I bought it. Provided me the car fax so I knew what maintenance items were due and didn’t have any surprises Talked to me about extended warranty and I bought it. Provided me the car fax so I knew what maintenance items were due and didn’t have any surprises. Recommend to anyone looking for a used vehicle. More

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Eduardo estuvo excelente. Tuvo paciencia al mostrarme los vehículos. Me mostró varios planes de financiamiento. Definitivamente recomendaré a Eduardo a todos mis amigos. Graci Tuvo paciencia al mostrarme los vehículos. Me mostró varios planes de financiamiento. Definitivamente recomendaré a Eduardo a todos mis amigos. Gracias Eduardo! More

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The dealership was prepared to meet us, the car was detailed and Eduardo our sales rep was right there to help us with any questions we had about the car. It was a nice experience compared to the rece detailed and Eduardo our sales rep was right there to help us with any questions we had about the car. It was a nice experience compared to the recent dealership visits we had experienced. This is also a dealership that is part of the BBB and they acted like it. Overall I gave them full marks and they earned it the day we came in. More

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We had an excellent experience working with Eduardo and Eastlake Auto Brokers. We did not feel any pressure and the car buying experience was very pleasant and quick! Eastlake Auto Brokers. We did not feel any pressure and the car buying experience was very pleasant and quick! More

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Eduardo was amazing! My husband and I were originally coming to look in at a certain van but after looking and driving it wasn’t something we were satisfied with he was v My husband and I were originally coming to look in at a certain van but after looking and driving it wasn’t something we were satisfied with he was very nice and patient and let us check out 2 other vehicles and compare them all and we didn’t feel rushed or that we were annoying him. Then we found what we wanted but there were a couple things we wanted fixed and him and his team looked at this issues and are able to help us fix them. The whole process from start to finish was just amazing. The whole team at this office are just so welcoming and amazing to work with. There were few things that come up with the vehicle but nothing they couldn't resolve and helping us feel comfortable in the choice we were making. Going to smaller dealerships are hit and miss and even when we pulled in and realized it was a smaller dealership we were talking about just leaving but they had a vehicle we really wanted to see so we said we will just see how it goes we definitely are glad we did. They were also so great with our 9 month old and us having to haul her around with stroller and all the baby essentials. You can tell Eduardo and the whole team really care about their customers and making you feel welcome and comfortable. More

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