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Eddie Portales
Eddie Portales at Norm Reeves Honda Superstore Cerritos

Eddie Portales

V.I.P. Specialist

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4 Reviews
not yet
rated

4 Reviews

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Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4 Reviews of Eddie Portales

May 10, 2026

Dealership Rating
Employee Rating

Super fast and friendly service. I received excellent advice on fixing an issue I was having with my navigation. More

by jstnxprsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service dept. associate who checked me in. I think his name was Steve something.

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May 11, 2026

Norm Reeves Honda Superstore Cerritos responded

It makes a difference when guidance feels like a shortcut that actually leads somewhere useful rather than going in circles. That kind of help is always available when you need it again.

April 23, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable Sales and management as well and finance department were all great Satisfied More

by smlobos25
Recommend Dealer
Yes

Other Employees Tagged: Eddie Portales

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Apr 24, 2026

Norm Reeves Honda Superstore Cerritos responded

When every department shows up strong, the experience just clicks. Thanks for recognizing the full crew.

April 01, 2026

Dealership Rating
Employee Rating

My sale representative was really friendly, helpful and had alot of patience. He explained us important details about each vehicle and waited for us to decide what vehicle was the correct one for us. I rea More

by magalihernandez2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 02, 2026

Norm Reeves Honda Superstore Cerritos responded

We might need a bigger rating system after this one, Magali! Eddie’s dedication, patience, and attention to detail really shine through. Thanks for the amazing shoutout!

March 14, 2026

Dealership Rating
Employee Rating

Wonderful customer service Eddie help us get a good deal and was very professional and the gentleman that finalized the paperwork More

by mariaramirez208
Recommend Dealer
Yes

Other Employees Tagged: Eddie Portales

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Mar 16, 2026

Norm Reeves Honda Superstore Cerritos responded

Eddie navigated the journey to a great deal with professionalism, and the gentleman who finalized the paperwork ensured the finish line was smooth. Maria, thanks for sharing your experience!

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