Eddie Loera | Page 12

My husbands car was totaled while he was out of state. Urgent need for new car. I was able to set up purchase of the new car exclusively by chat on web site and by text message. Down payment on credit and Urgent need for new car. I was able to set up purchase of the new car exclusively by chat on web site and by text message. Down payment on credit and debit cards, loan application via email. When my husband returned via rental car we were able to walk into the dealership and all was prepared for us to sign off. We were buying the same model of car we purchased previously but they still encouraged us to take the car for the test drive even though sale was already finalized. Offered extras but not pushy at all. They even suggested having our old 2005 car go through the mechanic bay just for the rust scanning so we could plan for how long it would be safe to keep using our older car. Thank you for pleasant, amazingly skilled work by Bobby, Rich, Omar, Patrycja, Mike, Frank, Eddie. They applied for our license plate and sent us VIN# so we could request insurance coverage before ever hitting the door. This is the 4th car we have purchased from this dealership. We get service done here because never pushed to do things not needed immediately but informed so we can plan for future maintenance. Wish we were neighbors, we would invite them over! More

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Toyota of Naperville staff was knowledgeable, professional and efficient throughout the sales process - 10/10 for experience. professional and efficient throughout the sales process - 10/10 for experience. More

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Harvey Nyien - BEST CAR SALESPERSON EVER! Genuinely friendly, relaxed, and absolutely no pressure. Really appreciated his truly honest answers to all our questions and his knowledge about t Genuinely friendly, relaxed, and absolutely no pressure. Really appreciated his truly honest answers to all our questions and his knowledge about the vehicles we were interested in. More

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This is our second car purchase from Toyota of Naperville, the first was in 2016. We looked at other makes both times and decided that we wanted the reliability and security of a Toyota. We also l Naperville, the first was in 2016. We looked at other makes both times and decided that we wanted the reliability and security of a Toyota. We also looked at other Toyota dealerships that were closer to our home (Oak Park); the inventory at Toyota of Naperville was superior on both occasions. The sales team did a great job. David was helpful and not overbearing. The process was straightforward and did not involve much pressure. In all, we arrived at about 1 PM to test drive a few cars and left at about 6 PM with our new car. Thank you Toyota of Naperville team for another great experience. More

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Excellent team, excellent prices, excellent service. Couldnt be happier! Love my new camry Thank you!! Couldnt be happier! Love my new camry Thank you!! More

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Have purchased 4 cars here over the past 30+ years and always been pleased with the product and the service, both at time of purchase and maintenance visits. always been pleased with the product and the service, both at time of purchase and maintenance visits. More

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This dealership is the easiest and most honest place to purchase a new and/or used car. We've done both and had a great experience all 4 times. purchase a new and/or used car. We've done both and had a great experience all 4 times. More

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Mike, and everyone we worked with at Toyota of Naperville, was very professional, helpful, efficient, and overall great to work with. I came back here for multiple purchases because of how great t Naperville, was very professional, helpful, efficient, and overall great to work with. I came back here for multiple purchases because of how great they are to work with. More

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After reading reviews from the Romeville and this dealership, I knew exactly where I was going. I was looking for a specific color that I wanted on a 2024 Rav4. They didn't have it in stock, but Tim dealership, I knew exactly where I was going. I was looking for a specific color that I wanted on a 2024 Rav4. They didn't have it in stock, but Tim O'Connell found a dealership who did have it. Thank you for looking that up. Mike Beck was very eager to help and drove to Wisconsin, picked up the vehicle and brought it back to the dealership. Mike was polite, knowledgeable, answered all my questions and helped me set up everything on my vehicle. I had them do the protection coating on the interior and exterior. They had to keep it overnight so they allowed me to take a loaner vehicle home. Upon returning the loaner the next day and picking up my vehicle, Dustin from the service department was AMAZING!! He is very knowledgeable of any type of vehicle. He was polite, nice and also answered any questions. He even recommended a restaurant after asking him if there was any good places to eat. It was a great place he picked! I can not think of one negative thing to say. I would highly recommend shopping here for a new or used vehicle!! You all made my car buying easy! THANK YOU EVERYONE!!! More

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Vinny was very helpful and patient. This was my first time buying a car but the second Toyota dealer we went to. We ended up going with Vinny due to his patience, knowledge and the no p This was my first time buying a car but the second Toyota dealer we went to. We ended up going with Vinny due to his patience, knowledge and the no pressure style. He was very helpful as we had selected a car that was not fully built. He kept us updated throughout the entire process. We will definitely be back for our next car from him and the Naperville Toyota dealer! More

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