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Eddie Duranovic
Eddie Duranovic at Audi Hoffman Estates
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Eddie Duranovic

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.9
235 Reviews

Dealership Experience

9 yrs, 11 mos

Languages Spoken

Bosnian Bosnian

Croatian Croatian

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4.9

235 Reviews

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235 Reviews of Eddie Duranovic

September 21, 2024

Dealership Rating
Employee Rating

Very professional people to deal with, in for oil change and on the road very shortly, Eddie in sales is the best. More

by JFARMER1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Macedon

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Sep 22, 2024

Audi Hoffman Estates responded

Thank you for the kind words! We look forward to sharing your compliments with Eddie and our team, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

Dealership Rating
Employee Rating

easy to work with and very up to date on Audi specs and set up More

by DJLJAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 15, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2024

Dealership Rating
Employee Rating

The service people are excellent stating from manager Andy to service consultant. Service always provided within estimated time More

by beauty4224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2024

Audi Hoffman Estates responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

August 29, 2024

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Employee Rating

Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 More

by FRANNYJCLEVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Isabela Tanase, Amanda Filios, Ricky Bautista

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Aug 30, 2024

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 20, 2024

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Employee Rating

Great Service and I appreciate the communication through text. Will def go back for service. More

by RHEAKALRA14
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Daniel Yusko, Isabela Tanase, Amanda Filios, Tamara Janecek, Ricky Bautista

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Aug 20, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 14, 2024

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Employee Rating

They are always friendly and efficient at this center. I’ve been here many times. More

by SCHYVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. Eddie and our team appreciate your business and hope to see you again soon!

August 05, 2024

Dealership Rating
Employee Rating

The dealership found the vehicle I wanted and had the car with in a week. Eddie was the Best Salesman. He even picked me up from the airport and brought me to the dealership. More

by DRTHIESING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 05, 2024

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Eddie, and it was a pleasure having you at the dealership. We appreciate your review!

August 04, 2024

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Employee Rating

A pleasant atmosphere to shop. Clean and professional. No pressure sales. Listened to my requirements for a purchase. More

by QUINCY6519
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ricky Bautista

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Aug 05, 2024

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 02, 2024

Dealership Rating
Employee Rating

Really enjoyed working with our sales rep, Eddie, as we purchased our 2021 Audi Q 3. My wife is very excited about having another Audi after giving up our 2001 Audi TT. It should also be mentioned th More

by Barnyard7744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat (@desk), and Meckala (service coo)r

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Aug 03, 2024

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad that Ediie and our team were able to help, and we hope to see you again!

July 31, 2024

Dealership Rating
Employee Rating

Horrible customer service from Anthony Buchanan. Rude, inattentive and cold. Not at all helpful. Will not deal with them again. More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Buchanan - horrible

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Aug 04, 2024

Audi Hoffman Estates responded

We're sorry to hear about your experience, Karla, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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