Eddie Duranovic | Page 29

Night and day - difference in dealers We ended up in Hoffman Estates after two fails at other Audi dealers. The first had us with a nice-enough guy who didn't know much about the car we w We ended up in Hoffman Estates after two fails at other Audi dealers. The first had us with a nice-enough guy who didn't know much about the car we were interested in (a Q5) or what they had in stock. We then went to the South suburbs after getting a response from my email inquiry about two cars shown on their website. The response said both cars were IN STOCK (all caps). They weren't. None of the alternative explanations made any sense. So, we called Hoffman Estates and talked to Eddie. The Q5 was sitting out in front and all ready for us. Eddie seemed to know everything about the tech features - and there was a lot to know about. After a stress free talk about price and trade in, we were driving home in our new Q5. Thanks to Eddie and the Hoffman Estates dealership for doing things the right way. More

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Great first experience at Audi I was introduced to Brian Hall via a professional friend. Brian quick to reply to my questions about his delearship, so I set up a time to come in and I was introduced to Brian Hall via a professional friend. Brian quick to reply to my questions about his delearship, so I set up a time to come in and see their cars. From the moment I walked into Audi Hoffman Estates the staff was welcoming and friendly. Eddie, the sales rep I worked with, was extremely knowledgeable and made me feel very comfortable with the sales process. I would recommend that anybody who is looking for a new or used vehicle to check out this dealership. More

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Fun pleasant experience My purchase was quick and straightforward. Dealt with pleasant people who made it a fun experience. All involved were helpful and nice. Eddie had the My purchase was quick and straightforward. Dealt with pleasant people who made it a fun experience. All involved were helpful and nice. Eddie had the car picked out and ready for me and it was perfect. More

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Audi purchase Great salesperson, friendly, honest. Felt comfortable with my purchase. Clean car, low mileage, Audi certified made it a no brainer when it came to m Great salesperson, friendly, honest. Felt comfortable with my purchase. Clean car, low mileage, Audi certified made it a no brainer when it came to my purchase. More

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Purchase and Service of my Audi I thought when I purchased the vehicle that it was a very pleasant experience since in years past I was very hesitant on entering a dealership with al I thought when I purchased the vehicle that it was a very pleasant experience since in years past I was very hesitant on entering a dealership with all the sales talk they deliver. However, here at Audi in Hoffman Estates Mr. Duranovic was so wonderful in answering my questions it was indeed a pleasure to decide that this where I wanted to purchase my car. When there were recalls instigated by the company and I initiated an appointment to schedule this service I was given a time convenient for me and both recalls were done at the same time wherein I didn't have to schedule another appointment. Now this is what I call great service. Mr. McConnell handled the service for me and I was finished in less time than I expected. He followed my car through the entire process and I appreciate his astute attention to my ease in dropping the car off and eliminating much of the wait time. More

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Exelend I can't wrigh fluenly in English. Ne pisha pravilno na angliiski. Obslujvaneto e otlichno. Tova e koeto iskam da kaja. Ako e vazmojno predpochitam da I can't wrigh fluenly in English. Ne pisha pravilno na angliiski. Obslujvaneto e otlichno. Tova e koeto iskam da kaja. Ako e vazmojno predpochitam da pisha na balgarski. More

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First service Just bought my car Saturday and was having some knocking in my brakes. My drums were replaced and now it drives perfectly. Mine was great and took car Just bought my car Saturday and was having some knocking in my brakes. My drums were replaced and now it drives perfectly. Mine was great and took care of me. I bought my A6 from Eddie and he found me in waiting room. He has been awesome!!! Great experience. More

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Service Department Eric was very efficient and pleasant. The car was serviced and cleaned in a very timely manner.. The service department is very comfortable. Would Eric was very efficient and pleasant. The car was serviced and cleaned in a very timely manner.. The service department is very comfortable. Would highly recommend Schaumburg Audi. More

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Used Audi A6 Purchase I went in knowing the car I was interested and a price I was willing to pay. Once I drove it and decided to move forward, the overall process was smo I went in knowing the car I was interested and a price I was willing to pay. Once I drove it and decided to move forward, the overall process was smooth. More

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Good experience I had a good experience purchasing a new vehicle. Terms were agreed upon before my arrival, and things went smoothly after I arrived. One minor proble I had a good experience purchasing a new vehicle. Terms were agreed upon before my arrival, and things went smoothly after I arrived. One minor problem was solved quickly in the days following. More

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