Eddie Aguirre | Page 51

Very pleased! They always provide excellent service!! Always willing to go the extra mile to take care of the customer. I have been a customer for a long time. They always provide excellent service!! Always willing to go the extra mile to take care of the customer. I have been a customer for a long time. More

by JLROSMUS Verified Customer Verified Customer

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Unhappy with service department experience We called to schedule an appt. and was told it was 9:40. The my reminder came and it said appt. time was 1:00. Called to inquire which time was corr We called to schedule an appt. and was told it was 9:40. The my reminder came and it said appt. time was 1:00. Called to inquire which time was correct and was transferred twice and third person said our appt. was 9:40 but see Matt first. My husband is very upset in the way your phone calls are handled from past experiences also so we brought in our car for gas mileage update only and took our car elsewhere for inspection even though it was supposed to be free at your service center. Then we got a call and Email saying our car was serviced and ready for pick up, but we never left the car at your service dept. I wrote Email to G. Brown and Matt Shoemaker telling of my experience because I received Emails from both of them and neither one replied when I ask what was going on in there service department that everything was so disorganized. No response from either of them in over a week. We bought our car from Eddie and we were so happy with him and used you service department many times since. But is seems to get more complicated every time we try to contact the service dept. My husband says especially since when you got to the new building. Very unhappy with service department and probably will not use again except for mileage and recall unless we can find another KIA dealer not too far away. More

by DEBLUC57 Verified Customer Verified Customer

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Unexpected cost Never have my car wash after service. Was not told charged 60.00 to put new tires on. Need someone to correctly schedule correct service. Never have my car wash after service. Was not told charged 60.00 to put new tires on. Need someone to correctly schedule correct service. More

by Dgreene Verified Customer Verified Customer

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excellent I am so very happy with South Hills Kia and the excellent service that i am given when i go there. I can always depend on excellent service and nothi I am so very happy with South Hills Kia and the excellent service that i am given when i go there. I can always depend on excellent service and nothing more than the very best in courtesy and helping me. I have purchased 4 Kias from South Hills. Wouldn't go anywhere else. More

by golfing nana Verified Customer Verified Customer

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Very pleased! I have delt with South Hills Kia in the past and was always pleased with their service. And that's what brought me pack to them. I have owned several I have delt with South Hills Kia in the past and was always pleased with their service. And that's what brought me pack to them. I have owned several Kia vehicles in the past so I knew what kind of service they would offer me now. More

by JLROSMUS Verified Customer Verified Customer

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Very professional Eddie was very professional and was willing to help any way he could. I will differently come back to Kia South Hills. Thanks Eddie for your excellent Eddie was very professional and was willing to help any way he could. I will differently come back to Kia South Hills. Thanks Eddie for your excellent service More

by BLUEBRD31 Verified Customer Verified Customer

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Consistent Good Service I am a repeat customer because of my experience with Eddie Aguirre in the sales department and Jamie Lucas when she was in the service department. I am a repeat customer because of my experience with Eddie Aguirre in the sales department and Jamie Lucas when she was in the service department. More

by RWDIXON Verified Customer Verified Customer

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Inspection and Oil Change Showed up promptly @ 7:30AM for inspection and oil change. 2.5 hours seems a bit long to wait for this to be completed. Other than that, service wa Showed up promptly @ 7:30AM for inspection and oil change. 2.5 hours seems a bit long to wait for this to be completed. Other than that, service was good as usual. More

by PROTOURS.GRZ Verified Customer Verified Customer

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Great personnel. Extremely knowledgeable All my questions were answered professionally and courteous. They show their mettle for your business and I will return for my next large purchase. SH All my questions were answered professionally and courteous. They show their mettle for your business and I will return for my next large purchase. SH Kia is a gem More

by VJABBATO Verified Customer Verified Customer

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Great experience Very nice people. Very accomodating. Had a few minor issues with the purchased used vehicle and they took responsibility without issue. Not pushy at Very nice people. Very accomodating. Had a few minor issues with the purchased used vehicle and they took responsibility without issue. Not pushy at all. I came here from Ohio and would come back. Very pleased! More

by ohioJS187 Verified Customer Verified Customer

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