Ed Dryer | Page 8
Service Advisor
McGrath Acura of Westmont
400 East Ogden Avenue
Westmont, IL 60559
102 Reviews
Write a Review102 Reviews of Ed Dryer
January 29, 2021
Excellent service. Took the time to answer all my concerns about my car. They showed me the new 2022 MDX that just arrived in the show room. Sales took the time to talk about all the features on the concerns about my car. They showed me the new 2022 MDX that just arrived in the show room. Sales took the time to talk about all the features on the new 2022 MDX. I just came in to get my car service but ended up having a fun experience looking at the new MDX. More
Other Employees Tagged: Spiro Kontaris , Rachel in service dept
January 23, 2021
McGrath Acura always takes great care when I bring my car in for service. I have had to work with several different advisors and all of them provide great customer service. This time I left my car with Ed Dr in for service. I have had to work with several different advisors and all of them provide great customer service. This time I left my car with Ed Dryer and he took great care of us. Thank you everyone at McGrath and thank you Ed! More
January 21, 2021
Ed is an awesome employee, very helpful and he explained everything pertaining to my car. He was knowledgeable and set clear expectations. I will deal with him going forward... everything pertaining to my car. He was knowledgeable and set clear expectations. I will deal with him going forward... More
December 28, 2020
The technicians are courteous, knowledgeable, and efficient. I have been going to Acura Westmont for over a decade and have always had outstanding customer service. They never disappoint efficient. I have been going to Acura Westmont for over a decade and have always had outstanding customer service. They never disappoint More
Other Employees Tagged: Cathy Kacor
December 08, 2020
Ed Dreyer did an excellent job of describing what I should expect on squeak from brakes backing down my driveway. Described normal and suggested to bring in in to be safe. should expect on squeak from brakes backing down my driveway. Described normal and suggested to bring in in to be safe. More
October 25, 2020
I have been going to McGrath Acura in Westmont for years. The staff is very professional and reliable. Ed Dreyer is absolutely incredible. He truly cares for his customers. The staff is very professional and reliable. Ed Dreyer is absolutely incredible. He truly cares for his customers. More
Other Employees Tagged: Ethan.
October 09, 2020
Ed Dreyer is the best! Excellent client care That’s all Ed Dreyer is the best! Excellent client care That’s all I want to say. Is that twenty five words minimum please say yes okay Ed Dreyer is the best! Excellent client care That’s all I want to say. Is that twenty five words minimum please say yes okay More
September 08, 2020
Just had my 2020 TLX in for its first service & it went smoothly. Greeted immediately when entering the service lane, with a masked service associate. He was very friendly. Asked my husband & I if we knew smoothly. Greeted immediately when entering the service lane, with a masked service associate. He was very friendly. Asked my husband & I if we knew were the waiting area was. We helped ourselves to free coffee and a newspaper and sat comfortably. No more than 3 minutes after we sat I received a text saying if I needed anything while waiting to please text & they would assist me. Excellent customer service. Car was done within an hour and we were walked to our freshly washed car and that was it. All in all as pleasant of an experience as you can have getting your car serviced. More
September 01, 2020
Acura always gets 5 stars for service, and overall quality. Thank you Acura and I look forward to many more years of working together. Thank you quality. Thank you Acura and I look forward to many more years of working together. Thank you More
Other Employees Tagged: Beth Markgraf
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