Ed Dryer | Page 10

Overall experience in purchasing a used Acura was very good. Overall experience in purchasing a used Acura was very good and efforts to make the car meet all of my expectations were met. Carlo B. did a great jo Overall experience in purchasing a used Acura was very good and efforts to make the car meet all of my expectations were met. Carlo B. did a great job watching out for our interests as well as the Dealers. More

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Excellent Service! Thank you so much McGrath Acura of Westmont! Sam Sheehan has been outstanding throughout the entire process from introduction to handing us the keys. Thank you so much McGrath Acura of Westmont! Sam Sheehan has been outstanding throughout the entire process from introduction to handing us the keys. We also want to thank Acura's service department Ed Dryer for helping and going above and beyond to exceed our expectations. More

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Adam gave great customer service bag ore and after sale Adam delivered excellent service during and after sale. Ed in service did a great job and was pleasant to work with while servicing my newly bought ve Adam delivered excellent service during and after sale. Ed in service did a great job and was pleasant to work with while servicing my newly bought vehicle More

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Thank You Ed Dryer I had problems with my steering and had to get my car towed in. To my surprise, I was assured not to worry and it would be taken care of. In the past, I had problems with my steering and had to get my car towed in. To my surprise, I was assured not to worry and it would be taken care of. In the past, I have always worked with Kathy- what a delight she is. But now that she has moved into her position, I could not have been greeted by a better person. Working in customer service for more than 30 years, it's rare to find "Good Customer Service". Ed Dryer is so genuine that he makes it personal. Please past along my sincere Thank You for a Job Well Done. Because of this experience- I will be purchasing 2 cars for both my kids in the next 2 weeks or so and will continue to pass along this establishment to all that wants to by a car. More

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Great service they provide I feel they have professional service and best price, thanks you guys! I and my son feel warm because they give us best suggestion, we meet great peop I feel they have professional service and best price, thanks you guys! I and my son feel warm because they give us best suggestion, we meet great people there. More

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From the first time we entered we felt welcome and cared about..Spiros was very diligent about showing us all the details of the rdx..an explained everything in detail..and albeit he drove a hard bargain..w about..Spiros was very diligent about showing us all the details of the rdx..an explained everything in detail..and albeit he drove a hard bargain..we did met and come to an agreement on what I considered a fair price, and the Financing went very smooth and quickly with Nick Kabro. And Kevin was very attentive to our needs and showing us how all the new things worked on the Acura. More

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They are very friendly here, its a nice atmosphere here, its absolutely perfect! Every time we come theres always someone who helps us. There's a place for kids and adults. There's also a nice lounge area w its absolutely perfect! Every time we come theres always someone who helps us. There's a place for kids and adults. There's also a nice lounge area where you can have some coffee and other drinks. More

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I came in on Saturday afternoon with the rear hatch unable to close. The service advisor was able to take my car in for emergency service, provide me with a loaner and get me out the door in under 30 unable to close. The service advisor was able to take my car in for emergency service, provide me with a loaner and get me out the door in under 30 minutes. The car was ready when promised and in perfect working order. This was truly outstanding customer service in a time of need. More

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The level of service found at this dealership is unprecedented amongst any dealership I have ever done business with. A++ in my book. For once, this is a car dealership thats focus revolves around unprecedented amongst any dealership I have ever done business with. A++ in my book. For once, this is a car dealership thats focus revolves around building a strong relationship with the customer and not the initial sale. They take pride in repeat business years down the road and this alone is reason to highly consider Acura of Westmont. They treat you as they wish to be treated which is evident in their business practices. Prices are extremely reasonable and the customer service is like none other. Your integrity truly shines. You have earned my business for years to come. Keep up the good work. More

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At first glance it appeared as a typical dealership, one of which I'd always steered clear of, in fear of over-paying. When my relationship began I was a proud first- time owner of a 2009 Acura Tl. The vehi of which I'd always steered clear of, in fear of over-paying. When my relationship began I was a proud first- time owner of a 2009 Acura Tl. The vehicle had been purchased at a small scaled dealership, one that I thought I could trust. I had reservations about this car so I located McGrath on the internet and asked for a thorough inspection. They found minor maintenance issues like air filters and brakes. I later called up Ed Dreyer again to inspect a reserved concern in the car's ride. For two days they carefully poked and proded the vehicle and found nothing that would warrant an expense. At least not one that was worth a customer's distrust. This how the trust became a factor, Ed Dreyer: patient, caring, always greeting me and my fiance' with his unforgettable smile. Each time I go to the dealership Ed or Chris O'Connor are the first two people I look for and expect to see. Now with Chris: very attentive, noticed me one day when we were browsing the showroom, he stopped his conversation with his boss, introduce d himself and asked about our wants and needs. These are the things you want and expect when your about to spend a lot of money. He gave me something to think about. I returned five months later. I purchased two vehicles in two consecutive days because the vehicle that I have today is the vehicle that I got the best bang for my bucks; Thank you Nick Kabro. Now tell me this how many dealerships will put everything aside to achieve customer satisfaction at this level? I haven' t had the pleasure until now. I will be a very happy loyal customer to McGrath Acura for a very long time. More

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