Ed Bean
Ed Bean at  Audi Fort Wayne

Ed Bean | Page 21

Audi Brand Ambassador

Audi Fort Wayne

5715 Illinois Rd
Fort Wayne, IN 46804

5.0
277 Reviews

Hello, my name is Ed Bean. I am originally from Massachusetts, but have called Fort Wayne home for most of my life. I attended Homestead High School and graduated from Ball State University. I came to work for the O’Daniel Family in August of 2020 because - as an Audi and Porsche customer myself - I have always viewed them as a prestigious establishment that values their reputation and puts their clients first. Now, I get to combine my passion for German sports cars with my career. I enjoy going on adventures with my son Freddy, track days for both cars and motorcycles, making music, and spending time with family and friends. I pride myself on honesty, integrity, and hard work and put others before myself to deliver a unique, exceptional, and unforgettable experience.

5.0

277 Reviews

Write a Review

277 Reviews of Ed Bean

May 16, 2022

Dealership Rating
Employee Rating

Great service, excellent salesman. Was able to get me my dream vehicle despite SC issues More

by ecrusso14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 10, 2022

Dealership Rating
Employee Rating

Don’t use this dealership for any purchases. They ran me around in circles for my order that another store had coming earlier and ended up lying about their order. It was starting when they told More

by kylewiltshire10
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Greg O'Daniel, Adam Sauerland , Will Douglas, Aaron Warner

May 10, 2022

Audi Fort Wayne responded

There was never any attempt to mislead or fabricate any information on behalf of the dealership. We regret that the delay in the delivery time has caused such a negative experience for Mr. Wiltshire. The widely known global supply chain issues caused by the corona virus, semi-conductor shortage and conflict in Eastern Europe have put a lot of uncertainty into the market. People worldwide have been dealing with delays and availability problems in regards to consumer goods. Unfortunately Audi is no exception. Every attempt to keep Mr. Wiltshire aware of the status of his order was made. Audi Fort Wayne we has never used any strong arm tactics in our sales process. With the current lack of vehicle availability no dealer would stand to gain by employing such practices.

May 11, 2022

kylewiltshire10 responded

I understand that and I understand the markets. It would be that case if they didn’t keep offering up things then saying no but give me a second to hold your money longer and when I wanted to back out easily with no fuss. You decided to ignore and push me onto the sales person whom wasn’t the one that promised that if he couldn’t get to match a trade appraisal for the time extra waited would refund the deposit. Instead choice was to ignore and have my lose my cool over it all! If you call that a win then you can keep treating people like idiots. Just refunding the deposit would have solved this all. So yes it was some sort of tactics! UPDATE: this dealership can’t hold any deposits even if you don’t get the car. They told me per recording. “We don’t have to give you back the deposit if we don’t want to.” This is concerning being they don’t know the law on deposits without services. Check the law. No one can hold deposits per the United States law. If you have questions please contact your local CFPB branch.

May 10, 2022

Dealership Rating
Employee Rating

This is by far the best car purchase experience I have had yet. The process was smooth, simple and enjoyable. Ed was really professional and accommodating even though we came at the end of the day. I didn More

by Dominic Cartwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Fiandt, Coltyn Fish

May 07, 2022

Dealership Rating
Employee Rating

This is the second vehicle I’ve purchased from this dealership. The service is always excellent! More

by Slbrock1331
Recommend Dealer
Yes

Other Employees Tagged: Coltyn Fish

May 07, 2022

Dealership Rating
Employee Rating

This would be my second time to the Audi dealership, this time I actually walked away with an Audi, even though that wasnt my intention. Ha! Ed did a great job for me the first time around, there was no oth More

by wesleephelps
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Fiandt

May 04, 2022

Dealership Rating
Employee Rating

From the moment I pulled into the Porsche dealership my experience was great!!! Evan Klerner quickly greeted me with a big smile and made me feel so welcome and comfortable. He not only provided me wi More

by drewdennisnewyork
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Fiandt, Coltyn Fish, Evan Klerner, Aaron Warner

April 28, 2022

Dealership Rating
Employee Rating

Ed went way above and beyond for me from start to finish. I purchased an Audi from him in 2020, and then recently came back to him to purchase a second new vehicle. He was extremely responsive and went way More

by ams419
Recommend Dealer
Yes

April 18, 2022

Dealership Rating
Employee Rating

Ed and the team at O’Daniel was responsive, knowledgeable, and informative. Ed made the process simple and enjoyable. I highly recommend Ed and team. More

by mollyrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Coltyn Fish

April 03, 2022

Dealership Rating
Employee Rating

Edward was great to work with and got us the car of our dreams! Josh in financing helped explain everything and answered all of our questions! We highly recommend Odaniel Porsche Audi! More

by alesha.simon22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh

March 22, 2022

Dealership Rating
Employee Rating

From the moment my wife and I walked in Audi Of Fort Wayne the entire staff made us feel completely welcome and like family, Austin and the crew are top-notch More

by CC80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anwar Anwar , Jose Canas, Austin Cooney, Brittany Cottier, Dale Ehlerding, Melissa Fiandt, Griffin Melton, Andrea Laux

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