Earl Mosby

Always great work after 11 years and Shuttle Service is top notch. Only place I take my vehicles. top notch. Only place I take my vehicles. More

by Gummernaut Verified Customer Verified Customer

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No pressure and very professional experience during the purchasing process. I recommend them to others. purchasing process. I recommend them to others. More

by LEONECHRISTOPHER Verified Customer Verified Customer

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Pick up, Service, and Delivery. Absolutely stellar service. Have been using Koons to service my Ford Ranger for a little over a year and am impressed with the level of service I h Absolutely stellar service. Have been using Koons to service my Ford Ranger for a little over a year and am impressed with the level of service I have received. Would recommend them to anyone. More

by wendy.noles Verified Customer Verified Customer

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Great service! We will be coming back. A big Thanks to Earl for keeping us informed. We will be coming back. A big Thanks to Earl for keeping us informed. More

by Lfamily Verified Customer Verified Customer

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They did not do the work they claimed they did. They just closed the ticket They just closed the ticket More

by HERITAGED Verified Customer Verified Customer

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Another great experience! Clean facility Lounge comfortable Offered Coffee Staff friendly  Oil changed & tire rotation plus recall Clean facility Lounge comfortable Offered Coffee Staff friendly  Oil changed & tire rotation plus recall More

by SALLYHE13 Verified Customer Verified Customer

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The Staff and service was great with keeping me informed with everything that was going on with each step of the service that was provided. with everything that was going on with each step of the service that was provided. More

by ms.cobyco Verified Customer Verified Customer

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Love my service here with the Koon's team. Starting with service dept., Earl is awesome and takes absolutely great care of us (both me and my wife) who both have vehicles serviced here over th Starting with service dept., Earl is awesome and takes absolutely great care of us (both me and my wife) who both have vehicles serviced here over the last 6 years. Earl and team are always professional, and Earl makes us feel really comfortable with his knowledge, experience and great customer service. Like it so much, we purchased another vehicle with them directly. From which we had a wonderful recent customer experience with the sales team (Charlita and Darrick), who both partnered n guiding us toward our new Nautilus purchase. Man, they were so knowledgeable about the vehicles and made it hassle free and a very enjoyable experience. We only went in to gather information to compare against another brand, but walked out with the car of our dreams. Terri in finance was great also. Thank you all for what you do and how you do it. Highly recommend people stop in and let them take care of you, you won't be regret it! ~JC More

by johnnycorey42 Verified Customer Verified Customer

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The Dealership was great! and I have recommended it to several of my friends and family members. and I have recommended it to several of my friends and family members. More

by ms.cobyco Verified Customer Verified Customer

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Love me some Koons Ford of Annapolis. ESPECIALLY EARLY MOSBY. He is wonderful. However, my vehicle did end up with one of the tire sensors dislocated after the drive shaft work was c ESPECIALLY EARLY MOSBY. He is wonderful. However, my vehicle did end up with one of the tire sensors dislocated after the drive shaft work was completed. I need to hear back from someone to get this addressed as it was clearly an issue that surfaced when I drove off the lot. More

by JACQUI.CARPER77 Verified Customer Verified Customer

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