ELI COLONROCHE | Page 2

Not professional. Do not care about the customer. Were quit to sell me a vehicle with defects. Damaged vehicle on inside and outside while attempting to fix the defects. When I showed them the damage Were quit to sell me a vehicle with defects. Damaged vehicle on inside and outside while attempting to fix the defects. When I showed them the damage Greg Davidson (Manager) said "Are we responsible for all the problems with your vehicle"? I said Yes, since you have had it more days than I have and the damage wasn't there when it was left with you. Worst dealership I have ever dealt with and now they won't even return my calls. I still have damage to my vehicle purchased 06/13/2020 and defects have not been fixed. After they had vehicle for 11 days I was afraid to leave it with them any longer given the damages they did during that time. Also car had almost a full tank of gas when left with them and only a 1/4 tank when I picked it up. More

by CH-R Verified Customer Verified Customer

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Awesome sells department I have purchased a preowned vehicle and could not have been treated any better. That you Eli for your passion in pleasing your customer. I will reco I have purchased a preowned vehicle and could not have been treated any better. That you Eli for your passion in pleasing your customer. I will recommend you to any of my friends looking to Purchase a car. Thank you Elke More

by ELKELARGENT Verified Customer Verified Customer

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My experience was great at FredAnderson. They were able to help me purchase a car which I didn’t expect to get. The salespeople was great at finding me a car within my budget and nothing too much for me. M to help me purchase a car which I didn’t expect to get. The salespeople was great at finding me a car within my budget and nothing too much for me. My wait time was excellent compare to the last time I brought a car. Thank you and I will refer anybody that I come across that needs a car. More

by wellsvirgo15 Verified Customer Verified Customer

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Knowledgeable and helpful staff. If I had any questions, they were quick to answer. I highly recommend them to anyone looking for a new or used car. they were quick to answer. I highly recommend them to anyone looking for a new or used car. More

by golfluv73 Verified Customer Verified Customer

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This was the worst car purchase I have ever made. Everything about this purchase has been complicated. Although the General manager has tried to make it right for some reason the purchase was still Everything about this purchase has been complicated. Although the General manager has tried to make it right for some reason the purchase was still not worth the aggravation! More

by spleasant6791 Verified Customer Verified Customer

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Eli Colonroche and Wade Berard were very professional We enjoyed our visit to Fred Anderson and happy with our purchase. This is the 2nd Toyota we have bought from them in the past 3 years! Our first purc We enjoyed our visit to Fred Anderson and happy with our purchase. This is the 2nd Toyota we have bought from them in the past 3 years! Our first purchase was from Wayne Gomillion who has moved. Eli jumped right in and answered all of our questions! We will continue to give Fred Anderson Toyota of Sanford the first opportunity when we are ready to make another purchase. More

by MARINETANKER82 Verified Customer Verified Customer

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Amazing Customer Service and NO "run around" I had an incredible experience with Fred Anderson! From the moment I reached out I had the best customer service! I knew exactly what vehicle I want I had an incredible experience with Fred Anderson! From the moment I reached out I had the best customer service! I knew exactly what vehicle I wanted and after some poor experiences with my local dealer I reached out to Fred Anderson to see if they had the vehicle I wanted. They were so nice and accommodating. They gave me an excellent value on my trade and were straight forward with pricing on my new highlander. For anyone in the Fort Bragg area, I can't recommend this team enough! More

by heathermillerpro3gunner Verified Customer Verified Customer

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Great service and even offered to wash my vehicle after service. I declined but next time I will take the up on that offer. Thank you service. I declined but next time I will take the up on that offer. Thank you More

by JOHN.FAIRCHILD1980 Verified Customer Verified Customer

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I went into the dealership knowing exactly what I wanted. Eli, was fast and very responsive to my needs. He gave me a test drive and I was sold. I probably could have negotiated a little bit more but he was Eli, was fast and very responsive to my needs. He gave me a test drive and I was sold. I probably could have negotiated a little bit more but he was not pushy, I appreciate that and was happy with the deal. Hopefully during these times some of that extra makes it in his pocket. More

by sraharman Verified Customer Verified Customer

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2017 tundra very happy with my truck. Not been with Fred Anderson very long we will find out in the future. So far so good though. very happy with my truck. Not been with Fred Anderson very long we will find out in the future. So far so good though. More

by Etoby44 Verified Customer Verified Customer

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