Dylan Way
Dylan Way at Crain Hyundai of Fayetteville

Dylan Way | Page 8

GSM

Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

Contact Me
not yet
rated
139 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

Specialties & Trainings

GENERAL SALES MANAGER, FINANCE DIRECTOR, DEALER TRADE MANAGER

not yet
rated

139 Reviews

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139 Reviews of Dylan Way

April 09, 2022

Dealership Rating
Employee Rating

Very easy to buy a car here! I would definitely recommend these guys for sure. More

by moemoehill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 07, 2022

Dealership Rating
Employee Rating

Polite, easy to work with. Professional service. Knowledgeable salesperson. I would recommend to friends and family. More

by GLOVERSR57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Proffitt, Mike Wallace , Jim Cox

April 06, 2022

Dealership Rating
Employee Rating

They do their best to help customers get the deal that they want or can afford if they can’t then the deal just can’t be done any where More

by lesc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 06, 2022

Dealership Rating
Employee Rating

They were very fast on responding to my deal on the phone....Couldn’t ask for a better sales person than Mike Wallace,..He was very nice and made sure I understood everything..about the car..I differen More

by AHEARD624
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick McGaugh, Mike Wallace

April 04, 2022

Dealership Rating
Employee Rating

Great service during the sale and after would recommend the dealership to everyone to give them a try first More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Mike Wallace

March 23, 2022

Dealership Rating
Employee Rating

Great service center,probably the better in the entire area that ive delt with...Most if that has been because of Levi!! Yall better give that gentleman a raise and keep him.... otherwise just another pai More

by Dnz28
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Rick McGaugh, Mark Proffitt, Mike Wallace , Jim Cox, Levi went above and beyond anyone else there...better put him in charge, for real!!

March 18, 2022

Dealership Rating
Employee Rating

The service writer was rude and charged my wife 250. 00 dollars fir a battery More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rick McGaugh

Mar 21, 2022

Crain Hyundai of Fayetteville responded

I apologize if you felt our service was rude in any way. We strive to take care of all our customers in a professional, courteous manner. Brian since I am not sure what type of battery your wife purchased I cannot address the purchase price of the battery. In general, yes today's batteries can be rather expensive with all of the electronics and specialized programs that vehicles have today, batteries do so much more that just start the vehicle. If you will call me at 479-695-5807 I am happy to discuss your wife's service and apologize to her if she was offended by our service advisor. If you prefer email you can reach me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyunda of Fayetteville

Mar 22, 2022

Crain Hyundai of Fayetteville responded

After our phone conversation, it is clear that your wife purchased her battery at another Crain location and not at our dealership. If we can be of service please let me know. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

March 10, 2022

Dealership Rating
Employee Rating

I like the service. Very friendly.fast service. Very kind ,nice take my car to service More

by YONGMOOON
Recommend Dealer
Yes

Other Employees Tagged: Mark Proffitt

March 08, 2022

Dealership Rating
Employee Rating

The dealership was friendly and knowledgeable. My service was done in a timely manner, even though I didn't have an appointment. I will continue using them for all my service needs. More

by pjtempleton55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick McGaugh , Trent Parker

February 27, 2022

Dealership Rating
Employee Rating

Dylan was very helpful and “grandpa” was very helpful also in showing Dylan the ropes. They were very patient with my son as he asked lots of questions. More

by TEBCWB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Proffitt , Austin Maize

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