Dylan Deffner
Dylan Deffner at D&M Leasing - Houston

Dylan Deffner | Page 4

Sales Manager

D&M Leasing - Houston

4635 Southwest Freeway, Ste. 1000
Houston, TX 77027

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Dylan Deffner

March 01, 2023

Dealership Rating
Employee Rating

Brandon was great to work with and was always available to answer my questions during the leasing process. More

by Dgohel216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly White , Brandon Love

Mar 06, 2023

D&M Leasing - Houston responded

Thank you Dgohel216 for your great review about Dylan, Brandon, Kelly, and D&M Leasing!

February 28, 2023

Dealership Rating
Employee Rating

Brandon is very helpful and knowledgeable, and he was able to answer all of my questions without hesitation. He was patient and understanding throughout the entire process, and never once made me feel pr More

by PC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Love

Mar 06, 2023

D&M Leasing - Houston responded

Thank you PC for your great review about Dylan, Brandon, and D&M Leasing. We are happy to hear you enjoyed the process of finding the perfect vehicle! Enjoy your new BMW!

November 19, 2022

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Employee Rating

Great seamless experience. Brandon was awesome and very helpful. The experience couldn’t have been smoother More

by Daniel DiazGranados
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Love

Nov 21, 2022

D&M Leasing - Houston responded

Thank you Daniel Diaz Granados for your 5 star review about Dylan, Brandon, and D&M Leasing! We are so thrilled to hear how seamless your experience has been and we look forward to working with you again. Please reach out if you need anything in the future!

November 18, 2022

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Brandon and Dylan were very great to work with. Both went above and beyond to make sure i was comfortable and satisfied with the whole process. Also Brandon took extra time and even got his nice dr More

by fjbutler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Love

Nov 18, 2022

D&M Leasing - Houston responded

Thank you Fjbutler for your great review about Dylan, Brandon, and D&M Leasing! We are thrilled to hear how satisfied you were with our leasing process. Thank you for allowing us to go the extra mile, and we all look forward to working with you again. Enjoy your new Cadillac!

November 16, 2022

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I worked with Brandon and Dylan to lease my Toyota Tundra Hybrid. I could not be happier. The personalized service I received far surpassed any other car buying experience. I highly recommend these two gentl More

by markcowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Love

Nov 16, 2022

D&M Leasing - Houston responded

Thank you MarkCowen for your great review about Dylan, Brandon, and D&M Leasing. We are thrilled to hear you had a great car buying experience with Dylan and Brandon. We appreciate your recommendations and look forward to working with you in the future. Enjoy your new Tundra!

November 04, 2022

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Employee Rating

jae was a pure joy to work with would definitely recommend him and D&M leasing More

by jimmyrayking
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Petin Delgadillo, Lee Bowles, Michael Goings, Leticia De Hoyos , Melanie Champion, Tony Clary, Delbar Elahi, Alonzo Everhart, Jae Suh

Nov 10, 2022

D&M Leasing - Houston responded

Thank you Jimmyrayking for your 5 star review about Jae and D&M Leasing! We appreciate your recommendations!

January 29, 2022

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It was a pleasant experience. The people were courteous and knowledgeable. Available anytime for questions and concerns. More

by april.theriot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Santana

Feb 10, 2022

D&M Leasing - Houston responded

Thank you April.Theriot for your 5 star review about Dylan, Giovanni, and D&M Leasing. We are so pleased to hear of your courteous and knowledgeable experience. Please do not hesitate if you are in need of any assistance. Thank you!

November 23, 2021

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Employee Rating

During this vehicle shortage they were unable to get a non-specialized car for over 4 months. They extended my current lease with them twice for a total of 4 months, found me a different more expensive v More

by Disapointed customer
Recommend Dealer
No

Other Employees Tagged: Lee Bowles

Nov 29, 2021

D&M Leasing - Houston responded

I apologize for your experience and obviously a one-star rating from a multiple car repeat client is a poor result on our part. Our primary objective from every level of our organization is to make sure our clients are taken care of and have an enjoyable experience. Regardless of dealer inventory, manufacturer allocation or any other circumstance out of our control we are solely responsible for delivering as expected for the thousands of families we assist monthly. In the case of your situation, we were not able to deliver said vehicle as expected and again, I do apologize. D&M Leasing is a 45-year company where the majority of our business is from repeat and referral clients. We haven’t been this successful for a long as we have by creating unhappy clients, it is actually the complete opposite. Despite the headwinds within the automotive industry we will always continue to move forward doing whatever we can to make sure our clients are taken care of. We hope that you will choose to work with us again in the future. Thank you for your business. Kind Regards, Tim Cortez Direct: 713-715-4621

November 08, 2021

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Quick, streamlined process that was very easy to understand and work through. The salesperson was very communicative and flexible with my schedule. More

by WALKERDAVISP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Silvia Gonzalez

Nov 15, 2021

D&M Leasing - Houston responded

Thank you WALKERDAVISP for the 5 star review of Dylan, Silvia and D&M Leasing Houston! We are thrilled the process was quick and streamlined. Please reach out if you need any assistance in the future! Cheers!

November 01, 2021

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Josh was awesome during the leasing process!! Super professional and courteous. The process was very simple and I got the exact car I wanted. Took the time to drop it off and go over the features too. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

D&M Leasing - Houston responded

Thank you Chris for such a kind review of Josh and D&M Leasing! We are thrilled to hear that Josh was professional and courteous. Please reach out if you need any assistance in the future! Enjoy your new ride!

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