Dylan Copeland

Chesrown CDJR of Sidney responded

Thank you for your five-star review, and congratulations on your new vehicle! We're pleased to hear our team made this your most memorable buying experience yet, especially after seven vehicle purchases! Providing a professional, enjoyable and pressure-free experience is exactly what we strive for. We truly appreciate your business and the confidence you've placed in Chesrown. We hope you enjoy your new vehicle for many miles to come!

Chesrown CDJR of Sidney responded

Thank you for your five-star review! We're pleased to hear our team took the time to answer your questions, explain everything thoroughly and provide a comfortable experience without pressure. We also appreciate your recognition of our finance department for providing clear information, respecting your budget and making the process efficient. We truly appreciate your business and thank you for choosing Chesrown.

Chesrown CDJR of Sidney responded

Thank you for your five-star review, and congratulations on your new vehicle! We're pleased to hear our team provided a professional experience and made sure you had the information you needed to feel confident in your new vehicle. We appreciate your business and thank you for choosing Chesrown. Our team looks forward to being a resource for you whenever you need us.

Chesrown CDJR of Sidney responded

Thank you for sharing your feedback. We understand your concern regarding the communication of the information you initially provided and how it was relayed to the technician. Clear communication is an important part of the service process, and we have shared your feedback with our team. We appreciate you returning to give us the opportunity to address the issue properly, and we're pleased to hear it was taken care of. Thank you for your business and for allowing us the opportunity to make things right.

Chesrown CDJR of Sidney responded

Thank you for taking the time to share your feedback. We take concerns like yours seriously, and your review will be shared with our sales management team. Because your review was posted under a username rather than your name, we're unable to identify your purchase and review the details. If you're willing, please reply to this review or email Scott Crawford at scrawford@chesrown.com so we can learn more about your experience and discuss it with you directly.

Chesrown CDJR of Sidney responded

Thank you for the wonderful feedback. We’re glad to hear you had such a positive vehicle-buying experience with our team. Providing a straightforward, professional buying experience and helping our customers make confident decisions is exactly what we strive for every day. We truly appreciate your recommendation and the opportunity to earn your business. Congratulations on your vehicle, and thank you for choosing Chesrown. We truly appreciate your support.

Chesrown CDJR of Sidney responded

Thank you for your continued trust in our team, and congratulations on getting back into a Jeep. We know replacing a vehicle after an accident can be stressful, and we’re glad Dylan was able to help make the process easier for you. It’s great to hear Dylan went above and beyond and that Joe helped make the financing process quick, efficient, and better than expected. Providing that kind of experience is exactly what we strive for every day. We truly appreciate your recommendation and the opportunity to earn your business again. Thank you for choosing Chesrown, and we hope you enjoy your Jeep for many miles ahead.

Chesrown CDJR of Sidney responded

Thank you for sharing your experience. We’re glad to hear Scott Crawford has been a pleasure to work with and that the rest of our team at Chesrown CDJR has made a strong impression as well. We strive to provide a consistent, professional experience across the board, and feedback like this means a lot to our team. Thanks for choosing Chesrown, and we look forward to assisting you again in the future.

Chesrown CDJR of Sidney responded

Thank you for your business and for taking the time to share your experience. We are glad to hear our team provided a patient and welcoming environment as you worked through your decision. Congratulations on your new Jeep! Purchasing a vehicle is an important step, and we appreciate the opportunity to assist you in a way that felt comfortable and low pressure. We look forward to working with you again whenever the time comes.